HP 2300d Service Manual - Page 215
Table 24., Image defects, Problem, Cause, Solution, Light print or fade, Toner specks, Dropouts
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Table 24. Image defects Problem Cause Solution Light print or fade Wrong toner-density setting is in use. q Through the software, adjust the toner density setting. Make sure EconoMode is off. The print media does not meet printer specifications q or is stored incorrectly. q q Print a few more pages to see if the problem corrects itself. Turn over the stack of media in the tray. Also try rotating the media 180 degrees. If the print media does not meet HP specifications, replace the media and advise the customer to use the recommended print media and to store it correctly. The toner supply is low q Temporarily extend the print cartridge life by redistributing the toner. q If this does not improve the print quality, install a new print cartridge. Toner specks The transfer roller is dirty. q Clean the inside of the printer or use the printer's cleaning page. The print media does not meet printer specifications q or is stored incorrectly. q q Print a few more pages to see if the problem corrects itself. Turn over the stack of media in the tray. Also try rotating the media 180 degrees. If the print media does not meet HP specifications, replace the media and advise the customer to use the recommended print media and to store it correctly. The paper path is dirty. q Clean the inside of the printer or use the printer's cleaning page. The fuser setting is incorrect for the paper type. q At the control panel, change the fuser mode setting or choose another paper type in the printer driver. Dropouts A single sheet of paper is defective. q Try to reprint the job. The moisture content of the paper is uneven or the q Try paper from a different source. paper has moist spots on it. The paper lot is bad. q Try a different kind or brand of paper. The print cartridge might be defective. q Check for vertical repetitive defects. q Replace the print cartridge. The fuser setting is incorrect for the paper type. q At the control panel, change the fuser mode setting or choose another paper type in the printer driver. Vertical lines The print cartridge is defective. q Replace the print cartridge. The fuser entrance guide is dirty. q Clean the guide. The fuser is scratched. q Replace the fuser. ENWW Chapter 7 Troubleshooting 213