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HP 4700n HP Color LaserJet 4700 - Software Technical Reference (External) - Page 241

Services tab - troubleshoot

UPC - 829160845630

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Services tab To gain access to the Services tab, follow these steps: 1. click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click Printing Preferences. 6. Click the Services tab. The Services tab is shown in the following figure. HP unidrivers for Windows Figure 4-21 Services tab The Internet Services group box contains the Select a destination drop-down menu with the following selections: ● Online diagnostic tools ● Support and troubleshooting ENWW Services tab 219

Section	Page
Purpose and scope	23
Introduction	23
HP Color LaserJet 4700	25
Printing-system software	29
System requirements	29
Windows	29
Macintosh	29
Linux	29
UNIX	30
Supported operating systems	30
Standalone drivers	30
Print driver support in other operating systems	30
Availability	31
Printing-system software on the Web	31
Printing-system software	31
Software component availability	31
In-box printing-system software CDs	32
CD structure	32
HP LaserJet software CD, Windows partition	33
HP LaserJet software CD, Macintosh partition	33
CD versions	33
HP LaserJet documentation	39
HP Color LaserJet 4700 User Guide	40
HP Color LaserJet 4700 Printing System Install Notes	41
HP Embedded Web Server User Guide	41
HP Jetdirect Administrator's Guide	42
HP Driver Preconfiguration Support Guide	42
HP Device Installer Customization Wizard	43
Software description	45
Introduction	45
Printing-system software	46
Windows Software features	46
Printing system and installer	46
HP Color LaserJet 4700 printing-system software CD for Windows systems	46
Installer features	48
HP LaserJet print drivers	49
HP PCL 6, PCL 5, and PS emulation drivers	49
Print-driver version numbers for Windows operating systems	50
Macintosh printing-system software	51
Mac OS 9 Classic support	51
Macintosh printing system	51
Driver Configuration for Windows	53
Driver Autoconfiguration	53
Bidirectional communication	53
Enterprise AutoConfiguration	53
Update Now	55
HP Driver Preconfiguration	55
Lockable features	56
Continuous export	56
HP Driver Diagnostic Printer Check Tool	58
International Color Consortium profiles	59
PANTONE* color profiles	60
HP Embedded Web Server	61
The HP EWS frame	61
Information tab	62
Links to off-product solutions	62
Device Status screen	63
Configuration Page	63
Settings tab	65
Configure device	66
Alerts	67
Security	69
Networking tab	69
Configuration section	70
Security section	71
Diagnostics section	71
Network settings	71
HP Printer Utility for Macintosh	72
Access to the HP Printer Utility	72
Supplies Status	74
Device Information	77
HP Support	78
File Upload	79
Update Firmware	81
Duplex Mode	81
Trays Configuration	81
Lock Resources	82
Stored Jobs	83
E-mail Alerts	84
Network Settings	85
Rendezvous Setting	86
Additional Settings	87
HP Web Jetadmin	89
HP traditional print drivers for Windows	91
Introduction	91
HP traditional PCL 6 and PCL 5 driver features	92
Access to print drivers	92
Access to print drivers in Windows 98 and Windows Me	92
Help system	93
What's this? Help	93
Context-sensitive Help	93
Incompatible Options messages	93
Bubble Help	94
Finishing tab features	95
Print Task Quick Sets	96
Default Print Settings	96
User Guide Print Settings	99
Document Options	99
Print on Both Sides	100
Automatically printing on both sides	100
Manually printing on both sides	100
Flip Pages Up	102
Booklet Printing	103
Book and Booklet Printing	103
Pages per Sheet	104
Print Page Borders	105
Page Order	105
Document preview image	105
Print Quality group box	106
Print Quality Details for the HP Traditional PCL 6 Driver	106
Current Setting	106
Graphic Settings	106
Font Settings	107
Output Settings	107
Print Quality Details for the HP Traditional PCL 5 Driver	107
Current Setting	108
Graphic Settings	108
Output Settings	108
Font Settings	108
Effects tab features	109
Print Task Quick Sets	110
Fit To Page group box	110
Print Document On setting	110
Scale to Fit option	110
% of Normal Size option	111
Watermarks group box	111
Watermarks drop-down menu	112
First Page Only check box	112
Watermark Details dialog box	112
Current Watermarks	113
Watermark Message	114
Message Angle	114
Document preview image	114
Font Attributes	114
Default settings	115
Paper tab features	115
Print Task Quick Sets	116
Paper Options	116
Size is	117
Custom	117
Name	118
Save, Delete, or Rename	119
Custom size (width and height controls)	120
Custom width and height control limits	120
Dynamic measurement units	121
Close	121
Source Is	122
Type is	122
Use Different Paper/Covers	123
Front Cover	124
First Page	125
Other Pages	125
Last Page	126
Back Cover	127
Document preview image	128
Printer image	128
Output tab features	128
Print Task Quick Sets	129
Output Options	129
Document preview image	130
Printer image	130
Job Storage tab features	130
Print Task Quick Sets	132
Status group box	132
Job Storage Mode	133
Off	133
Proof and Hold	133
Private Job	133
Quick Copy	134
Stored Job	134
PIN	135
Job notification	135
User Name	135
Job Name	135
Using Job Storage features when printing	136
Releasing a Job Storage print job	136
Deleting a Job Storage print job	136
Basics tab features	137
Print Task Quick Sets	138
Copies	138
Orientation	139
Document preview image	139
About	139
Color tab features	140
Print Task Quick Sets	141
Color Options	142
Automatic	142
Manual	142
General	143
Neutral Grays	143
Halftone	144
Print in Grayscale	144
Color Themes	144
Default (sRGB)	144
Image Optimization (sRGB)	144
Adobe RGB (1998)	144
None	145
Custom Profile	145
Configure tab features	145
Printer Model	146
Paper Handling Options	147
Duplexing unit	148
Allow Manual Duplexing	148
Mopier Enabled	148
Mopier mode and collation	148
Optional Paper Destinations	149
Optional Paper Sources	149
Other Options	149
Storage	150
Fonts	150
Allow Scaling from Large Paper	152
Alternative Letterhead Mode	152
Ignore Application Collation	152
Printer memory	152
Include types in application source list	152
Automatic configuration	153
Printer image	153
HP Traditional Postscript 3 Emulation Driver features	154
Access to print-driver settings in Windows 98 and Windows Me	154
PS 3 emulation support for the HP Color LaserJet 4700	154
Help system	155
What's this Help	155
Context-sensitive Help	155
Paper tab features	155
Paper size	156
Layout	157
Orientation	158
Paper source	158
Copies	158
Unprintable Area	158
More Options	159
About	159
Restore Defaults	160
Graphics tab features	160
Resolution	161
Color Control	161
Halftoning	162
Special	162
Scaling	162
Fonts tab features	162
Send TrueType fonts to printer according to the Font Substitution Table	163
Font Substitution Table	163
Always use built-in printer fonts instead of TrueType fonts	164
Always use TrueType fonts	164
Send Fonts As	164
Device Options tab features	165
Available printer memory	166
Printer features	166
HPPJLEncoding	167
Job Storage	167
User Name	169
PIN digit 1 (for Private Job)	169
Print Color as Gray	169
Collate	169
Fit to Page	170
Stapling Options	170
Color Options	170
Color Themes for RGB Color	170
Color Themes for CMYK Color	171
Edge Control	171
Text Neutral Grays	171
Text Halftone	172
Graphic Neutral Grays	172
Graphic Halftone	172
Photographs Neutral Grays	172
Photographs Halftone	172
Watermark (Pages per Sheet)	172
Print Watermark	172
Watermark	173
Watermark Font	173
Watermark Size	173
Watermark Angle	173
Watermark Style	174
Watermark Color	174
Watermark Intensity	174
Installable Options	175
Tray 3, Tray 4, Tray 5, and Tray 6	175
Accessory Output Bin	175
Mopier Mode	175
Printer Hard Disk	175
Job Storage	175
Duplex Unit (for 2-sided Printing)	176
PostScript tab features	176
PostScript output format	177
PostScript header	177
Print PostScript error information	177
PostScript timeout values	178
Advanced	178
PostScript Language Level	178
Bitmap compression	179
Data format	179
Send CTRL+D before job	179
Send CTRL+D after job	179
HP PCL 6, PCL 5, and PS emulation unidrivers for Windows	181
Introduction	181
Access to print drivers	183
Printing Preferences driver tabs	183
Properties driver tabs	184
Help system	185
What's this? Help	185
Context-sensitive Help	185
Incompatible Print Settings messages	185
Advanced tab features	187
Paper/Output	188
Copy Count	188
Collated	188
Graphic	189
Image Color Management	189
True Type Font	189
Document Options	189
Advanced Printing Features	190
Print Optimizations	190
PostScript Options	190
Printer Features	191
Layout Options	192
Paper/Quality tab features	193
Print Task Quick Sets	194
Default Print Settings	194
User Guide Print Settings	197
Type new Quick Set name here	198
Paper Options	198
Size is	199
Custom Paper Size	199
Name	200
Paper size	200
Units	201
Custom width and height control limits	201
Source Is	201
Type is	202
Use Different Paper/Covers	203
Front Cover	203
First Page	205
Other Pages	206
Last Page	207
Back Cover	208
Document preview image	209
HP Digital Imaging	209
Effects tab features	212
Print Task Quick Sets	213
Resizing options	213
Actual Size	213
Print Document On	213
Scale to Fit	213
% of Normal Size	214
Document preview image	214
Watermarks	215
Current watermarks	216
Watermark Message	216
Message Angle	216
Font Attributes	216
Default settings	217
Finishing tab features	218
Print Task Quick Sets	219
Document Options	219
Print on Both Sides	219
Automatically printing on both sides	219
Manually printing on both sides	220
Flip Pages Up	221
Booklet layout	222
Book and Booklet Printing	222
Pages per Sheet	223
Print Page Borders	223
Page Order	223
Document preview image	224
Orientation	224
Output tab features	225
Print Task Quick Sets	226
Output Options	226
Document preview image	226
Job Storage tab features	227
Print Task Quick Sets	229
Status group box	230
Job Storage Mode	230
Off	230
Proof and Hold	230
Private Job	230
Quick Copy	231
Stored Job	231
Require PIN	232
Job notification	232
User Name	232
Job Name	232
If Job Name Exists	233
Using Job Storage features when printing	233
Releasing a Job Storage print job	233
Deleting a Job Storage print job	234
Color tab features	235
Print Task Quick Sets	236
Color Options	236
Automatic	236
Manual	236
General	237
Neutral Grays	238
Halftone	238
Color Themes	238
Default (sRGB)	239
Image Optimization (sRGB)	239
Adobe RGB (1998)	239
None	239
Custom Profile	239
Document preview image	239
Services tab	241
Device Settings	243
Form to Tray Assignment	244
External Fonts	244
Installing external fonts	245
Removing external fonts	245
Font Substitution Table	246
PS Emulation Unidriver Device Settings	247
Available PostScript Memory	247
Output Protocol	247
Send Ctrl-D Before Each Job	247
Send Ctrl-D After Each Job	247
Job Timeout	248
Wait Timeout	248
Minimum Font Size to Download as Outline	248
Maximum Font Size to Download as Outline	248
Installable Options	248
Automatic Configuration	249
Tray 3, 4, 5, and 6	249
Accessory Output Bin	249
Duplex Unit (for 2-Sided Printing)	249
Allow Manual Duplexing	249
Printer Memory	249
Printer Hard Disk	250
Job Storage	250
Mopier Mode	250
Mopier mode and collation	250
Postscript Passthrough (PS Emulation Unidriver only)	251
About tab	252
Installing Windows printing-system components	255
Introduction	255
Font support	256
Basic fonts	256
Default fonts	256
Installation instructions	262
General installation for Windows 98, Me, 2000, and XP operating systems	262
Installing from the printing-system CD	262
Installing from a network or from downloaded files	262
Detailed Windows installation	263
Using the Help, Back, Next, and Cancel buttons	263
Modifying a pre-existing installation	264
Typical Installation dialog box sequence	264
Custom Installation	283
Installing print drivers by using Add Printer	284
Installer Customization Wizard for Windows	285
Running the Installer Customization Wizard	285
Dialogs	286
Distribution	297
Point and Print installation for Windows 98, Me, 2000, XP, and Server 2003	297
Setting a default printer	298
Installation for Macintosh operating systems	299
Introduction	299
Macintosh component descriptions	300
HP LaserJet PPDs	300
PDEs	300
HP Embedded Web Server	300
Install notes	300
Online help	300
Screen fonts	300
Installing the Macintosh printing system	301
Installing the HP LaserJet printing-system software for the Macintosh OS	301
Setting up an AppleTalk networked printer with Mac OS 9. V9.2.2	302
Setting up a printer with Mac OS X V10.4	303
Setting up a printer with Mac OS X V10.3	306
Setting up an IP/LPR networked Printer with Mac OS 9.x	307
Uninstalling the Macintosh printing system	308
In-box disk layout	309
Mac OS Classic installation	310
Main Install dialog box sequence	310
Mac OS X installation	312
Main Install dialog box sequence	312
Engineering Details	319
Introduction	319
Media attributes	320
Media sources and destinations	320
Media-source commands	320
Media types and sizes	321
Driver features and attributes	321
Custom paper sizes	324
Media-type commands	324
Remote firmware update	326
Determining the current level of firmware	326
Downloading the new firmware from the HP Web site	326
Downloading the new firmware to the product	326
Printer messages during the firmware update	327
Remote firmware update by using FTP through a browser	328
Remote firmware update by using FTP on a direct network connection	329
Windows operating systems	329
Macintosh operating systems	331
Remote firmware update through a local Windows port	331
Windows 98 or Windows Me	332
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003	332
Remote firmware update through a Windows network	333
Remote firmware update for UNIX systems	334
Remote firmware update by using the HP Printer Utility	334
Remote firmware update by using the HP LaserJet Utility (Mac OS 9.x only)	335
Remote firmware update by using the LPR command	336
Remote firmware update through HP Web Jetadmin	336
Printing print-ready documents	338