HP 935 hp photosmart 930 series digital camera user manual - Page 75

Troubleshooting and support, Problems and solutions - photosmart battery drain

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Chapter 7: Troubleshooting and support Problems and solutions NOTE If you still cannot solve your problem after reviewing the troubleshooting information provided in the following table, you can run diagnostic tests on your camera to try to isolate and solve the problem yourself. The diagnostic tests for the HP Photosmart 930 series digital camera are provided on the following website: www.hp.com/support. Problem The camera does not turn on. Possible cause Solution The batteries The charge in the batteries can are functioning be low or completely drained. Try incorrectly, are installing new or recharged dead, are batteries. installed incorrectly, or are missing. Ensure that the batteries are inserted correctly. Do not use ordinary alkaline batteries. For best results, use photo-lithium batteries or rechargeable NiMH batteries. If you must use alkaline batteries, use high-grade "ultra" or "premium" varieties. Chapter 7: Troubleshooting and support 75

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Chapter 7: Troubleshooting and support
75
Chapter 7:
Troubleshooting and
support
Problems and solutions
NOTE
If you still cannot solve your problem after reviewing the
troubleshooting information provided in the following
table, you can run diagnostic tests on your camera to try
to isolate and solve the problem yourself. The diagnostic
tests for the HP Photosmart 930 series digital camera are
provided on the following website:
www.hp.com/support
.
Problem
Possible cause
Solution
The camera
does not
turn on.
The batteries
are functioning
incorrectly, are
dead, are
installed
incorrectly, or
are missing.
The charge in the batteries can
be low or completely drained. Try
installing new or recharged
batteries.
Ensure that the batteries are
inserted correctly.
Do not use ordinary alkaline
batteries. For best results, use
photo-lithium batteries or
rechargeable NiMH batteries. If
you must use alkaline batteries,
use high-grade “ultra” or
“premium” varieties.