HP 9500n HP Color LaserJet 9500n/9500hdn - User Reference Guide - Page 217
Clearing jams from the input-tray areas, Jam in tray 1
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1 Clearing jams from the input-tray areas Jam in tray 1 Follow these directions to clear jams in tray 1. 1 Remove all of the media that is loaded in tray 1. 2 Pull the jammed media toward you and out of tray 1. Make 2 sure that you have removed any pieces of torn media. 3 Open and close the upper right door to reset the printer. 4 Load media in tray 1. 5 Slide the paper guides to the appropriate size that is marked on the tray. See "To load media in tray 1" on page 33. Note 3 If problems occur while feeding media from tray 1, make sure that the media is within the supported specifications, that the media is in good condition, and that it is loaded correctly in the tray. If the problem persists, try feeding the media from trays 2 or 3. 4 5 7 Problem solving 215