HP 9500n HP Color LaserJet 9500n/9500hdn - User Reference Guide - Page 291
Communicating with an HP Jetdirect print server, HP Jetdirect 10/100Base-TX print server
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Communicating with an HP Jetdirect print server If the printer contains an HP Jetdirect internal print server and you cannot communicate with the printer over the network, verify that the print server is operating. Check the Jetdirect Configuration Page for the message I/O CARD READY. (To print a configuration page, see "To print information pages" on page 290.) For troubleshooting information, see the HP Jetdirect administrator's guide on the printer software CD-ROM. HP Jetdirect 10/100Base-TX print server If the printer contains an HP Jetdirect 10/100Base-TX print server, check to see that the print server was able to link to the network. (If you have a different HP Jetdirect print server, see the guide that came with it.) • Check the link-speed indicators (10 or 100) on the print server. If both are off, the printer server failed to link to the network • Check the HP Jetdirect configuration page. The message LOSS OF CARRIER ERROR indicates that the print server failed to link to the network. The HP Jetdirect 10/100Base-TX print server might require up to 10 seconds to establish a link to the network. If the print server failed to link, verify that all of the cables are correctly connected. If all of the cables are correctly connected, but the print server still fails to link, follow these steps to reconfigure the print server: 1 Use the EIO menu to manually set the link speed (10 or 100 Mbps) and communication mode (full- or half-duplex) so that they match the network. (See "EIO submenu" on page 320.) For example, if the port on the network switch is set for 100TX full-duplex operation, you must set the print server for 100TX full-duplex operation. 2 Turn the printer off and back on, and then check the print server operation. If the print server fails to link, try a different network cable. 7 Problem solving 289