HP 9650 HP Deskjet 9600 - User Guide - Page 98

Resolving photo printing problems

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Resolving photo printing problems Also see "Resolving color problems" for additional troubleshooting information. Make sure you are printing on the correct side of the media • Load media print-side down in the input tray and front manual feed slot. • Load media print-side up in the rear manual feed slot. Check the print settings 1 Open the printer driver (see "Printing a document"). 2 From the Paper/Quality tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following settings: • Select the appropriate photo paper type. • Select the highest resolution option such as Best or Maximum dpi on the print quality drop-down list. Colors are tinted or incorrect If colors in photographs appear tinted or incorrect, follow these steps: 1 Calibrate the color (see "Calibrating color"). A photo print cartridge must be installed for color calibration. 2 Reprint the photograph. 3 If colors are still tinted or incorrect, try the following steps and check the color settings: • Windows: Open the printer driver (see "Printing a document") and click the Color tab. • Mac OS 9.1.x and 9.2.x: Click File, and then click Print. Open the Color panel. • Mac OS X (10.1 and later): Click File, and then click Print. Open the Paper Type/ Quality panel and check the color options. 4 Adjust the color tone sliders: If the colors are too yellow, move the color tone slider towards Cooler. If the colors are too blue, move the color tone slider towards Warmer. 5 Reprint the photograph. ENWW 6-23

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ENWW
6-23
Resolving photo printing problems
Also see
“Resolving color problems”
for additional troubleshooting information.
±
Make sure you are printing on the correct side of the media
•
Load media print-side down in the input tray and front manual feed slot.
•
Load media print-side up in the rear manual feed slot.
±
Check the print settings
1
Open the printer driver (see
“Printing a document”
).
2
From the
Paper/Quality
tab (Windows) or the
Paper Type/Quality
panel (Macintosh),
check the following settings:
•
Select the appropriate photo paper type.
•
Select the highest resolution option such as
Best
or
Maximum dpi
on the print
quality drop-down list.
±
Colors are tinted or incorrect
If colors in photographs appear tinted or incorrect, follow these steps:
1
Calibrate the color (see
“Calibrating color”
). A photo print cartridge must be installed
for color calibration.
2
Reprint the photograph.
3
If colors are still tinted or incorrect, try the following steps and check the color settings:
•
Windows
: Open the printer driver (see
“Printing a document”
) and click the
Color
tab.
•
Mac OS 9.1.x and 9.2.x
: Click
File
, and then click
Print
. Open the
Color
panel.
•
Mac OS X (10.1 and later)
: Click
File
, and then click
Print
. Open the
Paper Type/
Quality
panel and check the color options.
4
Adjust the color tone sliders:
If the colors are too yellow, move the color tone slider towards
Cooler
.
If the colors are too blue, move the color tone slider towards
Warmer
.
5
Reprint the photograph.