HP Color LaserJet Managed MFP M775 User Guide - Page 306

Send-fax messages

Page 306 highlights

Send-fax messages Table 10-1 Send-fax messages Message Error No. Cancelled 0 Success n/a Fail Busy 0 No Answer 0 or 17 No Dial Tone Failed Failed Failed 0 Any 0 17 or 36 Failed or Communication Error Any besides 17 or 36 Space Fail 0 Memory Error 0 Power Failure 0 Description Action Someone cancelled the fax at the None. product control panel. The fax was sent successfully. None. The receiving fax machine is busy. The fax will be retired automatically (if configured), otherwise try resending fax later. The receiving fax machine is not answering the call, or a person answered the call. The receiving fax machine might be disconnected or turned off; contact the receiver to check the machine. Try resending. No dial tone is detected when sending the fax. Verify the phone line is active; set the sending fax to "not" to detect a dial tone. The fax might be corrupted or not Try resending fax. sent. Incompatible page width, or page Try resending fax; if the error had too many bad lines. persists, contact service. Lost telephone connection between sender and receiver. The issue might be due to voice calls interrupting the fax, or a person answering the call. Try resending the fax. General communications issue where the fax transmission was interrupted or did not proceed as expected. Try resending fax; if the error persists, contact support. Unable to read or write the fax image file to disk; could be corrupt product disk or no space available on the product's disk. Try resending fax; if the error persists, contact support. Out of memory on product. If the error persists, delete items from the product memory, such as stored jobs or saved faxes. A power failure occurred on the sending fax product during the fax transmission. Try resending the fax. 292 Chapter 10 Solve problems ENWW

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • 284
  • 285
  • 286
  • 287
  • 288
  • 289
  • 290
  • 291
  • 292
  • 293
  • 294
  • 295
  • 296
  • 297
  • 298
  • 299
  • 300
  • 301
  • 302
  • 303
  • 304
  • 305
  • 306
  • 307
  • 308
  • 309
  • 310
  • 311
  • 312
  • 313
  • 314
  • 315
  • 316
  • 317
  • 318
  • 319
  • 320

Send-fax messages
Table 10-1
Send-fax messages
Message
Error No.
Description
Action
Cancelled
0
Someone cancelled the fax at the
product control panel.
None.
Success
n/a
The fax was sent successfully.
None.
Fail Busy
0
The receiving fax machine is busy.
The fax will be retired
automatically (if configured),
otherwise try resending fax later.
No Answer
0 or 17
The receiving fax machine is not
answering the call, or a person
answered the call.
The receiving fax machine might
be disconnected or turned off;
contact the receiver to check the
machine. Try resending.
No Dial Tone
0
No dial tone is detected when
sending the fax.
Verify the phone line is active; set
the sending fax to "not" to detect a
dial tone.
Failed
Any
The fax might be corrupted or not
sent.
Try resending fax.
Failed
0
Incompatible page width, or page
had too many bad lines.
Try resending fax; if the error
persists, contact service.
Failed
17 or 36
Lost telephone connection
between sender and receiver. The
issue might be due to voice calls
interrupting the fax, or a person
answering the call.
Try resending the fax.
Failed
or
Communication Error
Any besides 17 or 36
General communications issue
where the fax transmission was
interrupted or did not proceed as
expected.
Try resending fax; if the error
persists, contact support.
Space Fail
0
Unable to read or write the fax
image file to disk; could be corrupt
product disk or no space available
on the product's disk.
Try resending fax; if the error
persists, contact support.
Memory Error
0
Out of memory on product.
If the error persists, delete items
from the product memory, such as
stored jobs or saved faxes.
Power Failure
0
A power failure occurred on the
sending fax product during the fax
transmission.
Try resending the fax.
292
Chapter 10
Solve problems
ENWW