HP Color LaserJet Managed MFP M775 User Guide - Page 307

Receive-fax messages, Table 10-2

Page 307 highlights

Receive-fax messages Table 10-2 Receive-fax messages Message Error No. Success n/a Blocked n/a Failed Failed Failed Any 0 17, 36 Failed Any besides 17 or 36 Space Fail Memory Error Print Fail Power Failure No Fax Detected 0 0 0 0 17, 36 Description Action The fax transmission was successful. None. The receiving fax machine is using the blocked-number feature and is blocking this fax. None. The fax might be corrupted or not Ask the sender to resend the fax; if sent. the error persists, contact support. Incompatible page width or page had too many bad lines. Ask the sender to resend the fax; if the error persists, contact support. Lost telephone connection or interruption between sender/ receiver. Ask the sender to resend the fax (if the sending machine does not automatically retry). General communications issue where the fax transmission was interrupted or did not proceed as expected. Ask the sender to resend the fax; if the error persists, contact support. Unable to read or write image file to disk; could be corrupt product disk or no space on disk. Ask the sender to resend the fax; if the error persists, contact support. Out of memory on product. If the error persists, delete items from the product memory, such as stored jobs or saved faxes. The received image file cannot be decoded. Ask the sender to resend the fax; enable Error Correction Mode if it is not already enabled. A power failure occurred during the Ask the sender to resend the fax. fax reception. A voice call was made to the fax. None ENWW Solve fax problems 293

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Receive-fax messages
Table 10-2
Receive-fax messages
Message
Error No.
Description
Action
Success
n/a
The fax transmission was
successful.
None.
Blocked
n/a
The receiving fax machine is using
the blocked-number feature and is
blocking this fax.
None.
Failed
Any
The fax might be corrupted or not
sent.
Ask the sender to resend the fax; if
the error persists, contact support.
Failed
0
Incompatible page width or page
had too many bad lines.
Ask the sender to resend the fax; if
the error persists, contact support.
Failed
17, 36
Lost telephone connection or
interruption between sender/
receiver.
Ask the sender to resend the fax (if
the sending machine does not
automatically retry).
Failed
Any besides 17 or 36
General communications issue
where the fax transmission was
interrupted or did not proceed as
expected.
Ask the sender to resend the fax; if
the error persists, contact support.
Space Fail
0
Unable to read or write image file
to disk; could be corrupt product
disk or no space on disk.
Ask the sender to resend the fax; if
the error persists, contact support.
Memory Error
0
Out of memory on product.
If the error persists, delete items
from the product memory, such as
stored jobs or saved faxes.
Print Fail
0
The received image file cannot be
decoded.
Ask the sender to resend the fax;
enable Error Correction Mode if it is
not already enabled.
Power Failure
0
A power failure occurred during the
fax reception.
Ask the sender to resend the fax.
No Fax Detected
17, 36
A voice call was made to the fax.
None
ENWW
Solve fax problems
293