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HP Color LaserJet Pro MFP M277 User Guide - Page 153

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Index A accessories ordering 28 part numbers 28 acoustic specifications 12 AirPrint 45 Android devices printing from 45 applications downloading 80 Apps menu 80 B bins, output locating 2 browser requirements HP Embedded Web Server 82 C calibrate colors 119 cartridge replacing 30 checklist fax troubleshooting 138 wireless connectivity 134 cleaning glass 118, 123, 128 paper path 117 color options changing, Windows 120 color theme changing, Windows 120 colors calibrate 119 control panel help 97 locating 2 control panel buttons locating 4 copying edges of documents 126 multiple copies 48 optimizing for text or pictures 125 setting paper size and type 124 single copies 48 two-sided documents 49 covers, locating 2 customer support online 96 D defaults, restoring 98 dimensions, product 11 document feeder 49 copying two-sided documents 49 faxing from 74 jams 105 paper-feeding problems 101 double-sided copying 49 double-sided printing Mac 41 Windows 39 drivers, supported 8 duplex 49 duplex printing Mac 41 duplex printing (double-sided) settings (Windows) 39 Windows 39 duplexer jams 114 duplexing manually (Mac) 41 manually (Windows) 39 E EconoMode setting 90, 120 economy settings 90 electrical specifications 12 Embedded Web Server (EWS) assigning passwords 89 features 82 envelopes loading in Tray 1 16 orientation 19 Explorer, versions supported HP Embedded Web Server 82 F factory-set defaults, restoring 98 fax solve general problems 139 speed dials 74 fax ports locating 3 fax troubleshooting checklist 138 faxing from the document feeder 74 from the flatbed scanner 73 fuser jams 111 G glass, cleaning 118, 123, 128 H help, control panel 97 HP Customer Care 96 HP Device Toolbox, using 82 HP Embedded Web Server (EWS) features 82 HP ePrint 44 HP ePrint software 44 ENWW Index 143

Section	Page
Product overview	11
Product views	12
Product front view	12
Product back view	13
Control-panel view	14
Home screen layout	15
How to use the touchscreen control panel	16
Product specifications	17
Introduction	17
Technical specifications	17
Supported operating systems	18
Mobile printing solutions	19
Product dimensions	21
Power consumption, electrical specifications, and acoustic emissions	22
Operating-environment range	22
Product hardware setup and software installation	23
Paper trays	25
Load paper into the single-sheet slot (Tray 1)	26
Introduction	26
Load paper into the single-sheet priority feed slot	26
Load an envelope in the single-sheet priority feed slot (Tray 1)	27
Tray 1 paper orientation	29
Load paper into Tray 2	30
Introduction	30
Load paper into Tray 2	30
Load envelopes in Tray 2	32
Tray 2 paper orientation	35
Supplies, accessories, and parts	37
Order supplies, accessories, and parts	38
Ordering	38
Supplies and accessories	38
Customer self-repair parts	38
Replace the toner cartridges	40
Introduction	40
Remove and replace the toner cartridges	41
Print	47
Print tasks (Windows)	48
How to print (Windows)	48
Automatically print on both sides (Windows)	49
Manually print on both sides (Windows)	49
Print multiple pages per sheet (Windows)	50
Select the paper type (Windows)	50
Print tasks (macOS)	51
How to print (macOS)	51
Automatically print on both sides (macOS)	51
Manually print on both sides (macOS)	51
Print multiple pages per sheet (macOS)	52
Select the paper type (macOS)	52
Mobile printing	53
Introduction	53
Wi-Fi Direct and NFC Printing (wireless models only)	53
HP ePrint via email	54
HP ePrint software	54
AirPrint	55
Android embedded printing	55
Use walk-up USB printing	56
Copy	57
Make a copy	58
Copy on both sides (duplex)	59
Copy on both sides manually (M277dw)	59
Scan	61
Scan by using the HP Scan software (Windows)	62
Scan by using the HP Scan software (OS X)	63
Scan to a USB flash drive	64
Set up Scan to Network Folder	65
Introduction	65
Use the Scan to Network Folder Wizard (Windows)	65
Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)	65
Set up the Scan to Network Folder feature on a Mac	66
Scan to a network folder	68
Set up Scan to E-mail	69
Introduction	69
Use the Scan to E-Mail Wizard (Windows)	69
Set up the Scan to Email feature via the HP Embedded Web Server (Windows)	69
Set up the Scan to Email feature on a Mac	70
Scan to email	73
Additional scan tasks	74
Fax	75
Set up to send and receive faxes	76
Before starting	76
Step 1: Identify the phone connection type	76
Step 2: Set up the fax	77
Dedicated phone line	77
Shared voice/fax line	78
Shared voice/fax line with an answering machine	79
Step 3: Configure the fax time, date, and header	80
HP Fax Setup Wizard	81
Product control panel	81
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)	81
Step 4: Run a fax test	82
Send a fax	83
Supported fax applications	83
Send a fax by dialing manually from the product control panel	83
Fax from the flatbed scanner	83
Fax from the document feeder	84
Use speed dials and group-dial entries	84
Cancel a fax	85
Send a fax using the HP software (Windows)	86
Create, edit, and delete speed-dial entries	87
Use the control panel to create and edit the fax phone book	87
Use phone-book data from other programs	87
Delete phone book entries	87
Manage the product	89
Use HP Web Services applications	90
Change the product connection type (Windows)	91
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)	92
Advanced configuration with HP Utility for OS X	95
Open HP Utility	95
HP Utility features	95
Configure IP network settings	97
Introduction	97
Printer sharing disclaimer	97
View or change network settings	97
Rename the product on a network	97
Manually configure IPv4 TCP/IP parameters from the control panel	98
Product security features	99
Introduction	99
Assign or change the system password using the Embedded Web Server	99
Economy settings	100
Introduction	100
Print with EconoMode	100
Configure the Sleep/Auto Off After setting	100
Set the Shut Down After delay and configure the product to use 1 watt or less of power	100
Configure the Delay Shut Down setting	101
HP Web Jetadmin	102
Update the firmware	103
Method one: Update the firmware using the control panel	103
Method two: Update the firmware using the Firmware Update Utility	104
Solve problems	105
Customer support	106
Control panel help system	107
Restore the factory-set defaults	108
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel	109
Change the “Very Low” settings	109
For products with fax capability	110
Order supplies	110
Product does not pick up paper or misfeeds	111
Introduction	111
The product does not pick up paper	111
The product picks up multiple sheets of paper	111
The document feeder jams, skews, or picks up multiple sheets of paper	111
Clear paper jams	113
Introduction	113
Experiencing frequent or recurring paper jams?	113
Paper jam locations	114
Clear paper jams in the document feeder	115
Clear paper jams in the single-sheet slot (Tray 1)	117
Clear paper jams in Tray 2	119
Clear paper jams in the rear door and the fuser area	121
Clear paper jams in the output bin	123
Clear paper jams in the duplexer (duplex models only)	124
Improve print quality	125
Introduction	125
Print from a different software program	125
Check the paper-type setting for the print job	125
Check the paper type setting (Windows)	125
Check the paper type setting (OS X)	126
Check toner-cartridge status	126
Print and interpret the print quality page	127
Clean the product	127
Print a cleaning page	127
Check the scanner glass for dirt and smudges	128
Visually inspect the toner cartridge	128
Check paper and the printing environment	128
Step one: Use paper that meets HP specifications	128
Step two: Check the environment	129
Calibrate the product to align the colors	129
Check other print job settings	129
Check the EconoMode settings	130
Adjust color settings (Windows)	130
Try a different print driver	131
Improve copy and scan image quality	133
Introduction	133
Check the scanner glass for dirt and smudges	133
Eliminate lines or streaks when using the document feeder	134
Check the paper settings	134
Check the image adjustment settings	134
Optimize for text or pictures	135
Check the scanner resolution and color settings on the computer	135
Resolution and color guidelines	135
Color	136
Edge-to-edge copying	136
Clean the pickup rollers and separation pad in the document feeder	136
Improve fax image quality	138
Introduction	138
Check the scanner glass for dirt and smudges	138
Check the send-fax resolution settings	139
Check the error-correction settings	139
Check the fit-to-page setting	139
Clean the pickup rollers and separation pad in the document feeder	139
Send to a different fax machine	141
Check the sender's fax machine	141
Solve wired network problems	142
Introduction	142
Poor physical connection	142
The computer is using the incorrect IP address for the product	142
The computer is unable to communicate with the product	142
The product is using incorrect link and duplex settings for the network	143
New software programs might be causing compatibility problems	143
The computer or workstation might be set up incorrectly	143
The product is disabled, or other network settings are incorrect	143
Solve wireless network problems	144
Introduction	144
Wireless connectivity checklist	144
The product does not print after the wireless configuration completes	145
The product does not print, and the computer has a third-party firewall installed	145
The wireless connection does not work after moving the wireless router or product	145
Cannot connect more computers to the wireless product	145
The wireless product loses communication when connected to a VPN	146
The network does not appear in the wireless networks list	146
The wireless network is not functioning	146
Perform a wireless network diagnostic test	146
Reduce interference on a wireless network	146
Solve fax problems	148
Introduction	148
Fax troubleshooting checklist	148
Solve general fax problems	149
Faxes are sending slowly	149
Fax quality is poor	150
Fax cuts off or prints on two pages	151

Match case Limit results 1 per page

Index

accessories

ordering

part numbers

acoustic speciﬁcations

AirPrint

Android devices

printing from

applications

downloading

Apps menu

bins, output

locating

browser requirements

HP Embedded Web Server

calibrate

colors

119

cartridge

replacing

checklist

fax troubleshooting

138

wireless connectivity

134

cleaning

glass

118, 123, 128

paper path

117

color options

changing, Windows

120

color theme

changing, Windows

120

colors

calibrate

119

control panel

help

locating

control panel buttons

locating

copying

edges of documents

126

multiple copies

optimizing for text or pictures

125

setting paper size and type

124

single copies

two-sided documents

covers, locating

customer support

online

defaults, restoring

dimensions, product

document feeder

copying two-sided documents

faxing from

jams

105

paper-feeding problems

101

double-sided copying

double-sided printing

Mac

Windows

drivers, supported

duplex

duplex printing

Mac

duplex printing (double-sided)

settings (Windows)

Windows

duplexer

jams

114

duplexing

manually (Mac)

manually (Windows)

EconoMode setting

90, 120

economy settings

electrical speciﬁcations

Embedded Web Server (EWS)

assigning passwords

features

envelopes

loading in Tray 1

orientation

Explorer, versions supported

HP Embedded Web Server

factory-set defaults, restoring

fax

solve general problems

139

speed dials

fax ports

locating

fax troubleshooting

checklist

138

faxing

from the document feeder

from the ﬂatbed scanner

fuser

jams

111

glass, cleaning

118, 123, 128

help, control panel

HP Customer Care

HP Device Toolbox, using

HP Embedded Web Server (EWS)

features

HP ePrint

HP ePrint software

ENWW

Index

143