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HP Color LaserJet Pro MFP M277 User Guide - Page 154

HP Scan software OS X, Near Field Communication printing

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HP EWS, using 82 HP Scan software (OS X) 53 HP Scan software (Windows) 52 HP Utility 85 HP Utility for Mac Bonjour 85 features 85 HP Utility, Mac 85 HP Web Jetadmin 92 HP Web Services applications 80 enabling 80 I interface ports locating 3 Internet Explorer, versions supported HP Embedded Web Server 82 J jams document feeder 105 duplexer 114 fuser 111 locations 104 output bin 113 rear door 111 single-sheet priority feed slot 107 Tray 1 107 Tray 2 109 Jetadmin, HP Web 92 L labels printing (Windows) 40 loading paper in Tray 1 16 paper in Tray 2 20 M Macintosh HP Utility 85 maintenance kits part numbers 28 manual duplex Mac 41 Windows 39 memory included 7 memory chip (toner) locating 30 mobile printing Android devices 45 mobile printing solutions 7 mobile printing, software supported 9 multiple pages per sheet printing (Mac) 42 printing (Windows) 40 N Near Field Communication printing 43 Netscape Navigator, versions supported HP Embedded Web Server 82 network installation 81 network port locating 3 networks HP Web Jetadmin 92 installing the product 81 supported 7 NFC printing 43 number of copies, changing 48 O on/off button, locating 2 online help, control panel 97 online support 96 operating systems (OS) supported 7 operating systems, supported 8 ordering supplies and accessories 28 OS (operating system) supported 7 output bin clear jams 113 locating 2 P pages per minute 7 pages per sheet selecting (Mac) 42 selecting (Windows) 40 paper loading Tray 1 16 loading Tray 2 20 selecting 118 Tray 1 orientation 19 Tray 2 orientation 25 paper jams document feeder 105 duplexer 114 fuser 111 locations 104 output bin 113 rear door 111 single-sheet priority feed slot 107 Tray 1 107 Tray 2 109 paper pickup problems solving 101 paper type selecting (Windows) 40 paper types selecting (Mac) 42 paper, ordering 28 part numbers accessories 28 replacement parts 28 staple cartridges 28 supplies 28 toner cartridge 28 toner cartridges 28 phone book, fax adding entries 74 deleting all entries 77 power consumption 12 power connection locating 3 power switch, locating 2 print drivers, supported 8 print media loading in Tray 1 16 print on both sides Mac 41 manually, Windows 39 Windows 39 printing from USB flash drives 46 printing on both sides settings (Windows) 39 product and serial number label locating 3 144 Index ENWW

Section	Page
Product overview	11
Product views	12
Product front view	12
Product back view	13
Control-panel view	14
Home screen layout	15
How to use the touchscreen control panel	16
Product specifications	17
Introduction	17
Technical specifications	17
Supported operating systems	18
Mobile printing solutions	19
Product dimensions	21
Power consumption, electrical specifications, and acoustic emissions	22
Operating-environment range	22
Product hardware setup and software installation	23
Paper trays	25
Load paper into the single-sheet slot (Tray 1)	26
Introduction	26
Load paper into the single-sheet priority feed slot	26
Load an envelope in the single-sheet priority feed slot (Tray 1)	27
Tray 1 paper orientation	29
Load paper into Tray 2	30
Introduction	30
Load paper into Tray 2	30
Load envelopes in Tray 2	32
Tray 2 paper orientation	35
Supplies, accessories, and parts	37
Order supplies, accessories, and parts	38
Ordering	38
Supplies and accessories	38
Customer self-repair parts	38
Replace the toner cartridges	40
Introduction	40
Remove and replace the toner cartridges	41
Print	47
Print tasks (Windows)	48
How to print (Windows)	48
Automatically print on both sides (Windows)	49
Manually print on both sides (Windows)	49
Print multiple pages per sheet (Windows)	50
Select the paper type (Windows)	50
Print tasks (macOS)	51
How to print (macOS)	51
Automatically print on both sides (macOS)	51
Manually print on both sides (macOS)	51
Print multiple pages per sheet (macOS)	52
Select the paper type (macOS)	52
Mobile printing	53
Introduction	53
Wi-Fi Direct and NFC Printing (wireless models only)	53
HP ePrint via email	54
HP ePrint software	54
AirPrint	55
Android embedded printing	55
Use walk-up USB printing	56
Copy	57
Make a copy	58
Copy on both sides (duplex)	59
Copy on both sides manually (M277dw)	59
Scan	61
Scan by using the HP Scan software (Windows)	62
Scan by using the HP Scan software (OS X)	63
Scan to a USB flash drive	64
Set up Scan to Network Folder	65
Introduction	65
Use the Scan to Network Folder Wizard (Windows)	65
Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)	65
Set up the Scan to Network Folder feature on a Mac	66
Scan to a network folder	68
Set up Scan to E-mail	69
Introduction	69
Use the Scan to E-Mail Wizard (Windows)	69
Set up the Scan to Email feature via the HP Embedded Web Server (Windows)	69
Set up the Scan to Email feature on a Mac	70
Scan to email	73
Additional scan tasks	74
Fax	75
Set up to send and receive faxes	76
Before starting	76
Step 1: Identify the phone connection type	76
Step 2: Set up the fax	77
Dedicated phone line	77
Shared voice/fax line	78
Shared voice/fax line with an answering machine	79
Step 3: Configure the fax time, date, and header	80
HP Fax Setup Wizard	81
Product control panel	81
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)	81
Step 4: Run a fax test	82
Send a fax	83
Supported fax applications	83
Send a fax by dialing manually from the product control panel	83
Fax from the flatbed scanner	83
Fax from the document feeder	84
Use speed dials and group-dial entries	84
Cancel a fax	85
Send a fax using the HP software (Windows)	86
Create, edit, and delete speed-dial entries	87
Use the control panel to create and edit the fax phone book	87
Use phone-book data from other programs	87
Delete phone book entries	87
Manage the product	89
Use HP Web Services applications	90
Change the product connection type (Windows)	91
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)	92
Advanced configuration with HP Utility for OS X	95
Open HP Utility	95
HP Utility features	95
Configure IP network settings	97
Introduction	97
Printer sharing disclaimer	97
View or change network settings	97
Rename the product on a network	97
Manually configure IPv4 TCP/IP parameters from the control panel	98
Product security features	99
Introduction	99
Assign or change the system password using the Embedded Web Server	99
Economy settings	100
Introduction	100
Print with EconoMode	100
Configure the Sleep/Auto Off After setting	100
Set the Shut Down After delay and configure the product to use 1 watt or less of power	100
Configure the Delay Shut Down setting	101
HP Web Jetadmin	102
Update the firmware	103
Method one: Update the firmware using the control panel	103
Method two: Update the firmware using the Firmware Update Utility	104
Solve problems	105
Customer support	106
Control panel help system	107
Restore the factory-set defaults	108
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel	109
Change the “Very Low” settings	109
For products with fax capability	110
Order supplies	110
Product does not pick up paper or misfeeds	111
Introduction	111
The product does not pick up paper	111
The product picks up multiple sheets of paper	111
The document feeder jams, skews, or picks up multiple sheets of paper	111
Clear paper jams	113
Introduction	113
Experiencing frequent or recurring paper jams?	113
Paper jam locations	114
Clear paper jams in the document feeder	115
Clear paper jams in the single-sheet slot (Tray 1)	117
Clear paper jams in Tray 2	119
Clear paper jams in the rear door and the fuser area	121
Clear paper jams in the output bin	123
Clear paper jams in the duplexer (duplex models only)	124
Improve print quality	125
Introduction	125
Print from a different software program	125
Check the paper-type setting for the print job	125
Check the paper type setting (Windows)	125
Check the paper type setting (OS X)	126
Check toner-cartridge status	126
Print and interpret the print quality page	127
Clean the product	127
Print a cleaning page	127
Check the scanner glass for dirt and smudges	128
Visually inspect the toner cartridge	128
Check paper and the printing environment	128
Step one: Use paper that meets HP specifications	128
Step two: Check the environment	129
Calibrate the product to align the colors	129
Check other print job settings	129
Check the EconoMode settings	130
Adjust color settings (Windows)	130
Try a different print driver	131
Improve copy and scan image quality	133
Introduction	133
Check the scanner glass for dirt and smudges	133
Eliminate lines or streaks when using the document feeder	134
Check the paper settings	134
Check the image adjustment settings	134
Optimize for text or pictures	135
Check the scanner resolution and color settings on the computer	135
Resolution and color guidelines	135
Color	136
Edge-to-edge copying	136
Clean the pickup rollers and separation pad in the document feeder	136
Improve fax image quality	138
Introduction	138
Check the scanner glass for dirt and smudges	138
Check the send-fax resolution settings	139
Check the error-correction settings	139
Check the fit-to-page setting	139
Clean the pickup rollers and separation pad in the document feeder	139
Send to a different fax machine	141
Check the sender's fax machine	141
Solve wired network problems	142
Introduction	142
Poor physical connection	142
The computer is using the incorrect IP address for the product	142
The computer is unable to communicate with the product	142
The product is using incorrect link and duplex settings for the network	143
New software programs might be causing compatibility problems	143
The computer or workstation might be set up incorrectly	143
The product is disabled, or other network settings are incorrect	143
Solve wireless network problems	144
Introduction	144
Wireless connectivity checklist	144
The product does not print after the wireless configuration completes	145
The product does not print, and the computer has a third-party firewall installed	145
The wireless connection does not work after moving the wireless router or product	145
Cannot connect more computers to the wireless product	145
The wireless product loses communication when connected to a VPN	146
The network does not appear in the wireless networks list	146
The wireless network is not functioning	146
Perform a wireless network diagnostic test	146
Reduce interference on a wireless network	146
Solve fax problems	148
Introduction	148
Fax troubleshooting checklist	148
Solve general fax problems	149
Faxes are sending slowly	149
Fax quality is poor	150
Fax cuts off or prints on two pages	151

Match case Limit results 1 per page

HP EWS, using

HP Scan software (OS X)

HP Scan software (Windows)

HP Utility

HP Utility for Mac

Bonjour

features

HP Utility, Mac

HP Web Jetadmin

HP Web Services

applications

enabling

interface ports

locating

Internet Explorer, versions supported

HP Embedded Web Server

jams

document feeder

105

duplexer

114

fuser

111

locations

104

output bin

113

rear door

111

single-sheet priority feed slot

107

Tray 1

107

Tray 2

109

Jetadmin, HP Web

labels

printing (Windows)

paper in Tray 1

paper in Tray 2

Macintosh

HP Utility

maintenance kits

part numbers

manual duplex

Mac

Windows

memory

included

memory chip (toner)

locating

mobile printing

Android devices

mobile printing solutions

mobile printing, software supported

multiple pages per sheet

printing (Mac)

printing (Windows)

Near Field Communication printing

Netscape Navigator, versions

supported

HP Embedded Web Server

network installation

network port

locating

networks

HP Web Jetadmin

installing the product

supported

NFC printing

number of copies, changing

on/oﬀ button, locating

online help, control panel

online support

operating systems (OS)

supported

operating systems, supported

ordering

supplies and accessories

OS (operating system)

supported

output bin

clear jams

113

locating

pages per minute

pages per sheet

selecting (Mac)

selecting (Windows)

paper

loading Tray 1

loading Tray 2

selecting

118

Tray 1 orientation

Tray 2 orientation

paper jams

document feeder

105

duplexer

114

fuser

111

locations

104

output bin

113

rear door

111

single-sheet priority feed slot

107

Tray 1

107

Tray 2

109

paper pickup problems

solving

101

paper type

selecting (Windows)

paper types

selecting (Mac)

paper, ordering

part numbers

accessories

replacement parts

staple cartridges

supplies

toner cartridge

toner cartridges

phone book, fax

adding entries

deleting all entries

power

consumption

power connection

locating

power switch, locating

print drivers, supported

print media

loading in Tray 1

print on both sides

Mac

manually, Windows

Windows

printing

from USB ﬂash drives

printing on both sides

settings (Windows)

product and serial number label

locating

144

Index

ENWW