HP D7560 User Guide - Page 152
Unable to print, back into the CD/DVD tray until the lines on the holder line up to the white lines
UPC - 883585923687
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Cause: The CD/DVD tray was closed and a CD/DVD print job was started from the computer. CD/DVD holder not found Solution: Load a printable disc onto the CD/DVD holder with the printable side up. Lower the CD/DVD tray. Push the holder forward until the lines on the CD/DVD holder line up to the white lines on the CD/DVD tray. The end marked with arrows goes into the CD/DVD tray first. To continue, touch OK. Cause: The CD/DVD holder was not inserted or it was not pushed in far enough. CD/DVD not found Solution: Remove the CD/DVD holder from the CD/DVD tray. Load a printable disc onto the CD/DVD holder with the printable side up, and then push the CD/DVD holder back into the CD/DVD tray until the lines on the holder line up to the white lines on the CD/DVD tray. To continue, touch OK. Cause: A printable CD/DVD was not found in the holder. Unable to print Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print a printer status report • Solution 2: Clear the print queue • Solution 3: Disconnect and reconnect the USB cable • Solution 4: Verify that the product is set as the default printer • Solution 5: Check if the printer is paused or offline • Solution 6: Clear the print queue manually Errors 149 Troubleshooting