HP D7560 User Guide - Page 205
To clean the sensor in the product, Cause, Solution - black not printing
UPC - 883585923687
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Chapter 11 To clean the sensor in the product 1. Gather swabs or a lint-free cloth to use for the cleaning procedure. 2. Make sure the product is turned on. 3. Open the ink cartridge access door by lifting from the front right of the product, until the door locks into place. The print carriage moves to the center of the product. NOTE: Wait until the print carriage stops moving before proceeding. 4. Locate the sensor inside the product. The sensor is a square, black plastic part slightly larger than a pencil eraser, just to the left of the print carriage. 5. Wipe the sensor with a dry swab or lint-free cloth. 6. Close the ink cartridge access door, and check if the error message has been resolved. 7. If you still receive the error message, turn the product off, and then on again. Cause: Ink might have built up and covered the sensor. If this did not solve the issue, try the next solution. Solution 2: Clean the windows on the ink cartridges Solution: Clean the window on all of the ink cartridges. 202 Troubleshooting Troubleshooting