HP D7560 User Guide - Page 96
After setting up the product, it does not print, Cause, Solution - printer problems
UPC - 883585923687
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Once you have installed the software, plug one end of the USB cable into the back of your computer and the other into the back of the product. You can connect to any USB port on the back of your computer. For more information on installing the software and connecting the USB cable, see the Start Here guide that came with the product. Cause: The USB cable was connected before the software was installed. Connecting the USB cable before you are prompted can cause errors. After setting up the product, it does not print Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the connection between the product and computer • Solution 2: Set your product as the default printer • Solution 3: Check that the ink cartridges are installed properly and have ink • Solution 4: Press the On button to turn on the product • Solution 5: Load paper in the input tray Solution 1: Check the connection between the product and computer Solution: Check the connection between the product and computer. Cause: The product and computer were not communicating with each other. If this did not solve the issue, try the next solution. Solution 2: Set your product as the default printer Solution: Use the system tools on your computer to change your product to be the default printer. Setup troubleshooting 93 Troubleshooting