HP Jornada 700 HP Jornada 700 Series Handheld PC - (English) User Guide - Page 153

Troubleshooting basic problem, Troubleshooting basic problems

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Chapter 8 | Troubleshooting | 149 Troubleshooting basic problems If you have a specific problem, review the information below to see if you can quickly find the answer. Or, visit the HP Jornada Web site at www.hp.com/jornada for current information about common difficulties. Problem HP Jornada does not turn on when connected to ac power HP Jornada does not turn on when not connected to ac power Battery runs out of power very quickly. HP Jornada does not auto-suspend when connected to a desktop PC or when using the modem. Diagnosis/Remedy HP Jornada is locked up. Connect the HP Jornada to external power, and perform soft reset. (See the Resetting section in this chapter. Caution: You will lose any unsaved data when performing a soft reset.) Battery power is too low to run device. Connect to ac power, and then turn on your HP Jornada. (Charge the battery regularly to avoid running out of battery power.) For information on charging the main battery and checking battery status, refer to the Installing the main battery section in chapter 2. You may be using your HP Jornada in ways that drain the batteries quickly. See the Managing battery power section in chapter 7. The HP Jornada is designed to stay on while connected to a computer. This is the correct behavior. No action is needed. However, the device will go into display off mode to conserve battery power if there is no keyboard or touch screen input.

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Chapter 8 | Troubleshooting |
149
Troubleshooting basic problem
Troubleshooting basic problem
Troubleshooting basic problem
Troubleshooting basic problems
If you have a specific problem, review the information below to
see if you can quickly find the answer. Or, visit the HP Jornada
Web site at www.hp.com/jornada
for current information about
common difficulties.
Problem
Diagnosis
/Remedy
HP Jornada does not
turn on when connected
to ac power
HP Jornada is locked up.
Connect
the HP Jornada to external power,
and perform
soft reset
. (See the
Resetting
section in this chapter.
Caution: You will lose any unsaved
data when performing a soft reset.)
HP Jornada does not
turn on when not
connected to ac power
Battery power is too low to run
device.
Connect to ac power, and
then turn on your HP Jornada.
(Charge the battery regularly to
avoid running out of battery
power.) For information on
charging the main battery and
checking battery status, refer to the
Installing the main battery
section in chapter 2.
Battery runs out of
power very quickly.
You may be using your HP Jornada
in ways that drain the batteries
quickly. See the
Managing
battery power
section in
chapter 7.
HP Jornada does not
auto-suspend when
connected to a desktop
PC or when using the
modem.
The HP Jornada is designed to stay
on while connected to a computer.
This is the correct behavior. No
action is needed. However, the
device will go into display off mode
to conserve battery power if there is
no keyboard or touch screen input.