HP Jornada 700 HP Jornada 700 Series Handheld PC - (English) User Guide - Page 157

Chapter 8 | Troubleshooting | 153 Problem HP Jornada will not establish a connection with a desktop PC. Backup file created with the HP backup application on another HP handheld device cannot be restored to the HP Jornada. While performing full restore from ActiveSync, a warning message appears stating that "Restore could not copy the file mdmlog6.txt to the device" Diagnosis/Remedy The HP Jornada is not properly seated in the docking cradle (optional on the HP Jornada 710), the serial sync cable is not connected properly to the PC or the HP Jornada, or communications are not configured correctly. Reconnect the cable correctly or see Microsoft ActiveSync Help for more information. Only PIM data can be migrated to HP Jornada 700 Series. Because the HP Jornada 700 Series uses a newer operating system, it is recommended that you restore PIM data from an older device by using Microsoft ActiveSync or Microsoft Outlook rather than HP backup. Synchronize your older HP handheld device with Microsoft Outlook on your desktop PC, and then establish a new partnership to transfer data to your new HP Jornada. Select "Skip All". You should see a message that reads "Restore Complete". Disconnect and then reset your device for the restore changes to take effect.