HP Jornada 700 HP Jornada 700 Series Handheld PC - (English) User Guide - Page 161

Troubleshooting remote connections

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Chapter 8 | Troubleshooting | 157 Inaccurate response to stylus tap. plug-in. This will prevent the offending Java applet from trying to run. The touch screen may need recalibration. To recalibrate the touch screen tap the Start menu, then Settings, then tap Control Panel, and then double-tap the Stylus icon. On the Calibration tab, tap the Recalibrate button and follow the prompts on the screen. Troubleshooting remote connections This section offers troubleshooting help for trying to connect your HP Jornada to other computers. For problems communicating with your desktop, see Microsoft ActiveSync Help. Unable to dial out using the modem • If you are using a PC card modem, verify that the modem is installed correctly and connected to a telephone line. • If you are using the internal modem (on models equipped with a built-in modem), verify that you are using an analog telephone line. (Most home telephone lines are analog, while most office telephone lines are digital.) • Verify you have set dialing properties for this connection correctly. • Check to see if the modem is waiting for a dial tone. To do this, on the Start menu, point to Programs, point to Communication, and then tap Remote Networking. Select your connection, and then tap Properties on the File menu. In the Dial-Up Connection dialog box, tap Configure and then tap the Call Options tab. Verify that Wait for dial tone before dialing is selected. • In certain countries you may have to clear the Wait for dial tone before dialing check box. • Allow more time for the call to go through if you are attempting to make an international call. On the Call

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Chapter 8 | Troubleshooting |
157
plug-in. This will prevent the
offending Java applet from trying
to run.
Inaccurate response to
stylus tap.
The touch screen may need
recalibration.
To recalibrate the
touch screen tap the
Start menu
,
then
Settings
, then tap
Control
Panel
, and then double-tap the
Stylus
icon. On the
Calibration
tab, tap the
Recalibrate
button
and follow the prompts on the
screen.
Troubleshooting remote connections
Troubleshooting remote connections
Troubleshooting remote connections
Troubleshooting remote connections
This section offers troubleshooting help for trying to connect your
HP Jornada to other computers. For problems communicating
with your desktop, see Microsoft ActiveSync Help.
Unable to dial out using the modem
•
If you are using a PC card modem, verify that the modem is
installed correctly and connected to a telephone line.
•
If you are using the internal modem (on models equipped with
a built-in modem), verify that you are using an analog
telephone line. (Most home telephone lines are analog, while
most office telephone lines are digital.)
•
Verify you have set dialing properties for this connection
correctly.
•
Check to see if the modem is waiting for a dial tone. To do this,
on the
Start
menu, point to
Programs
, point to
Communication
, and then tap
Remote Networking
. Select
your connection, and then tap
Properties
on the
File
menu.
In the
Dial-Up Connection
dialog box, tap
Configure
and
then tap the
Call Options
tab. Verify that
Wait for dial
tone before dialing
is selected.
•
In certain countries you may have to clear the
Wait for dial
tone before dialing
check box.
•
Allow more time for the call to go through if you are
attempting to make an international call. On the
Call