HP Jornada 700 HP Jornada 700 Series Handheld PC - (English) User Guide - Page 159

Creating, modifying, connections

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Chapter 8 | Troubleshooting | 155 Problem Sometimes appointments entries are not shown in HP viewer but can be viewed in Calendar Diagnosis/Remedy The appointment may not be updated real time in HP viewer after synchronization . Perform a soft reset to clear the cache and restart the HP viewer. HP Jornada will not send e-mail messages from Inbox. Data has been lost. File attachments to email messages are corrupted. Message header is too big. If your address list exceeds 32 KB, Inbox cannot send the message. Your HP Jornada has lost power. Restore data from a backup file on your desktop PC or a CompactFlash card. -or- Factory default settings have been restored. Restore data from a backup file on your desktop PC or a CompactFlash card. Sender's or recipients' mail server does not support MIME encoding. Turn off MIME encoding. If you created your e-mail service using HP dialup, see Creating and modifying connections in chapter 6 for instructions on changing settings for the e-mail service. If you created your e-mail service in Inbox, tap Options on the Services menu to modify properties for the e-mail service.

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Chapter 8 | Troubleshooting |
155
Problem
Diagnosis
/Remedy
Sometimes
appointments entries
are not shown in HP
viewer but can be
viewed in Calendar
The appointment may not be
updated real time in HP viewer
after synchronization .
Perform a
soft reset to clear the cache and re-
start the HP viewer.
HP Jornada will not
send e-mail messages
from Inbox.
Message header is too big.
If your
address list exceeds 32 KB, Inbox
cannot send the message.
Data has been lost.
Your HP Jornada has lost power.
Restore data from a backup file on
your desktop PC or a
CompactFlash card.
–
or
–
Factory default settings have been
restored.
Restore data from a
backup file on your desktop PC or a
CompactFlash card.
File attachments to e-
mail messages are
corrupted.
Sender
’
s or
recipients
’
mail server
does not support MIME encoding.
Turn off MIME encoding. If you
created your e-mail service using
HP dialup, see
Creating
and
modifying
connections
in
chapter 6 for instructions on
changing settings for the e-mail
service. If you created your e-mail
service in Inbox, tap Options
on the
Services
menu to modify properties
for the e-mail service.