HP LH4r HP Netserver DiagTools v1.0x User Guide - Page 37

Clock CMOS RAM

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Chapter 5 Error Message Reference Code 0062h 0063h 0070h Description Recommended Action 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. The Real Time Clock is running at a faster rate. 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if present. 3. Be sure the processor board (if any) is seated. 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. The date and time read from Real Time Clock CMOS RAM are different from that of written. 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if present. 3. Be sure the processor board (if any) is seated. 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. The battery backup unit that powers CMOS RAM has no power. Replace battery, if one is present. (Check technical reference label or card.) 0071h 0072h 0073h Bad CMOS RAM checksum detected. DiagTools Error CMOS RAM memory size 1. Run the BIOS Setup program and reconfigure all settings. 2. If necessary, update the BIOS. 3. Clear the CMOS and rerun configuration. See directions on the technical reference label or card. 4. Make sure the system board is seated. 5. Check the seating of the voltage regulator module (VRM) if present. 6. Be sure the processor board (if any) is seated. 7. Make sure the CPU chip is seated. (Take ESD precautions.) 8. Make sure the memory elements (DIMMs) are properly seated. 9. Check system fans. If overheating occurs, chip may shut down. 10. If the system ran with temperature high, let it cool for 30 minutes, then restart. 11. If system repeatedly shows this error, replace the element with the CMOS. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Run BIOS Setup-- If problem persists replace battery, if present. Then replace the system board. 33

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Chapter 5
Error Message Reference
33
Code
Description
Recommended Action
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0062h
The Real Time
Clock is running at a
faster rate.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0063h
The date and time
read from Real Time
Clock CMOS RAM
are different from
that of written.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0070h
The battery backup
unit that powers
CMOS RAM has no
power.
Replace battery, if one is present. (Check technical reference label or card.)
0071h
Bad CMOS RAM
checksum detected.
1. Run the BIOS Setup program and reconfigure all settings.
2. If necessary, update the BIOS.
3. Clear the CMOS and rerun configuration. See directions on the technical
reference label or card.
4. Make sure the system board is seated.
5. Check the seating of the voltage regulator module (VRM) if present.
6. Be sure the processor board (if any) is seated.
7. Make sure the CPU chip is seated. (Take ESD precautions.)
8. Make sure the memory elements (DIMMs) are properly seated.
9. Check system fans. If overheating occurs, chip may shut down.
10. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
11. If system repeatedly shows this error, replace the element with the CMOS.
0072h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0073h
CMOS RAM
memory size
Run BIOS Setup-- If problem persists replace battery, if present. Then replace
the system board.