HP LH4r HP Netserver DiagTools v1.0x User Guide - Page 57

DiagTools Error

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Chapter 5 Error Message Reference Code Description 0502h SCSI device read error. Recommended Action 4. Check for proper termination, using technical reference card or label. 5. Check system fans 6. Check firmware version of drive and update if necessary. 7. Replace the drive 8. Change the card or board that has the drive's controller. 1. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 2. Inspect SCSI pins to ensure none are bent. 3. Check seating of board or SCSI card. 4. Check for proper termination, using technical reference card or label. 5. Check system fans 6. Check firmware version of drive and update if necessary. 7. Replace the drive 8. Change the card or board that has the drive's controller. 0503h SCSI disk read timed out. 1. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 2. Inspect SCSI pins to ensure none are bent. 3. Check seating of board or SCSI card. 4. Check for proper termination, using technical reference card or label. 5. Check system fans 6. Check firmware version of drive and update if necessary. 7. Replace the drive 8. Change the card or board that has the drive's controller. 0504h 0505h 0506h 0507h 0508h DiagTools Error DiagTools Error DiagTools Error SCSI disk buffer error. SCSI disk random read error. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 2. Inspect SCSI pins to ensure none are bent. 3. Check seating of board or SCSI card. 4. Check for proper termination, using technical reference card or label. 5. Check system fans 6. Check firmware version of drive and update if necessary. 7. Replace the drive 8. Change the card or board that has the drive's controller. 1. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 2. Inspect SCSI pins to ensure none are bent. 3. Check seating of board or SCSI card. 53

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Chapter 5
Error Message Reference
53
Code
Description
Recommended Action
4. Check for proper termination, using technical reference card or label.
5. Check system fans
6. Check firmware version of drive and update if necessary.
7. Replace the drive
8. Change the card or board that has the drive’s controller.
0502h
SCSI device read
error.
1. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
2. Inspect SCSI pins to ensure none are bent.
3. Check seating of board or SCSI card.
4. Check for proper termination, using technical reference card or label.
5. Check system fans
6. Check firmware version of drive and update if necessary.
7. Replace the drive
8. Change the card or board that has the drive’s controller.
0503h
SCSI disk read timed
out.
1. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
2. Inspect SCSI pins to ensure none are bent.
3. Check seating of board or SCSI card.
4. Check for proper termination, using technical reference card or label.
5. Check system fans
6. Check firmware version of drive and update if necessary.
7. Replace the drive
8. Change the card or board that has the drive’s controller.
0504h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0505h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0506h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0507h
SCSI disk buffer
error.
1. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
2. Inspect SCSI pins to ensure none are bent.
3. Check seating of board or SCSI card.
4. Check for proper termination, using technical reference card or label.
5. Check system fans
6. Check firmware version of drive and update if necessary.
7. Replace the drive
8. Change the card or board that has the drive’s controller.
0508h
SCSI disk random
read error.
1. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
2. Inspect SCSI pins to ensure none are bent.
3. Check seating of board or SCSI card.