iv
Getting a Configuration Report
.....................................................................
21
Reviewing Results: Running the Viewers
......................................................
22
Reviewing Results: Saving and Printing the Support Ticket
..........................
22
To Create A Support Ticket
......................................................................
23
Troubleshooting When Devices are not Detected
.........................................
23
Processor and Memory Non Detected Troubleshooting
............................
23
SCSI Device Non Detected Troubleshooting
............................................
24
5 Error Message Reference
............................................................................
25
Error Messages and Their Sources
...............................................................
25
The System Tests
....................................................................................
25
Memory Test Menu
..................................................................................
43
FDD (Flexible Disk Drive or Floppy) Tests
...............................................
49
KBD (Keyboard) Tests
..............................................................................
51
SCSI Device Tests
...................................................................................
52
Misc Tests
................................................................................................
57
Video Test
................................................................................................
59
IDE CD-ROM
...........................................................................................
59
Multiprocessor Test
..................................................................................
60
A Test Menus
..................................................................................................
69
Basic Test Menus
.........................................................................................
69
Advanced System Tests
...............................................................................
70
B Test Descriptions
........................................................................................
71
Test Descriptions
..........................................................................................
71
System Test Menu
...................................................................................
71
Memory Test Menu
..................................................................................
73
FDD (Flexible Disk Drive or Floppy) Tests
...............................................
74
KBD (Keyboard) Tests
..............................................................................
75
SCSI Device Tests
...................................................................................
75
SCSI Disk Tests
.......................................................................................
75
SCSI Tape Unit Tests
...............................................................................
76
SCSI CDROM Tests
.................................................................................
76
Misc Tests
................................................................................................
76
Video Test
................................................................................................
77
IDE CD-ROM
...........................................................................................
77
C Batch Menu
.................................................................................................
79
Batch Menu
..............................................................................................
79
Index
...............................................................................................................
81