HP LH4r HP Netserver DiagTools v1.0x User Guide - Page 59

Tape Selftest error.

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Chapter 5 Error Message Reference Code 0514h 0515h Description DiagTools Error Tape Selftest error. Recommended Action get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Use a cleaning cartridge to make sure heads are clean. 2. Replace the tape. 3. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 4. Inspect SCSI pins to ensure none are bent. 5. Check seating of board or SCSI card. 6. Check for proper termination, using technical reference card or label. 7. Check system fans 8. Check firmware version of drive and update if necessary. 9. Replace the drive 10. Change the card or board that has the drive's controller. 0516h Tape buffer error. 1. Use a cleaning cartridge to make sure heads are clean. 2. Replace the tape. 3. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 4. Inspect SCSI pins to ensure none are bent. 5. Check seating of board or SCSI card. 6. Check for proper termination, using technical reference card or label. 7. Check system fans 8. Check firmware version of drive and update if necessary. 9. Replace the drive 10. Change the card or board that has the drive's controller. 0520h No CD in drive. 1. Insert a CD in the CD-ROM drive, or replace the existing CD. 2. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 3. Inspect SCSI pins to ensure none are bent. 4. Check seating of board or SCSI card. 5. Check for proper termination, using technical reference card or label. 6. Check system fans 7. Check firmware version of drive and update if necessary. 8. Replace the drive 9. Change the card or board that has the drive's controller. 0522h 0521h DiagTools Error CD-ROM read error. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Insert a CD in the CD-ROM drive, or replace the existing CD. 2. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 3. Inspect SCSI pins to ensure none are bent. 55

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Chapter 5
Error Message Reference
55
Code
Description
Recommended Action
get the same error, call the HP Customer Care Center.
0514h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0515h
Tape Selftest error.
1. Use a cleaning cartridge to make sure heads are clean.
2. Replace the tape.
3. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
4. Inspect SCSI pins to ensure none are bent.
5. Check seating of board or SCSI card.
6. Check for proper termination, using technical reference card or label.
7. Check system fans
8. Check firmware version of drive and update if necessary.
9. Replace the drive
10. Change the card or board that has the drive’s controller.
0516h
Tape buffer error.
1. Use a cleaning cartridge to make sure heads are clean.
2. Replace the tape.
3. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
4. Inspect SCSI pins to ensure none are bent.
5. Check seating of board or SCSI card.
6. Check for proper termination, using technical reference card or label.
7. Check system fans
8. Check firmware version of drive and update if necessary.
9. Replace the drive
10. Change the card or board that has the drive’s controller.
0520h
No CD in drive.
1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.
4. Check seating of board or SCSI card.
5. Check for proper termination, using technical reference card or label.
6. Check system fans
7. Check firmware version of drive and update if necessary.
8. Replace the drive
9. Change the card or board that has the drive’s controller.
0522h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0521h
CD-ROM read error.
1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.