HP LH4r HP Netserver DiagTools v1.0x User Guide - Page 60

CD Selftest error.

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Chapter 5 Error Message Reference Code Description 0523h 0524h DiagTools Error CD Selftest error. 0525h CD Open error. 0526h CD Close error. 0527h CD Buffer error. Recommended Action 4. Check seating of board or SCSI card. 5. Check for proper termination, using technical reference card or label. 6. Check system fans 7. Check firmware version of drive and update if necessary. 8. Replace the drive 9. Change the card or board that has the drive's controller. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Insert a CD in the CD-ROM drive, or replace the existing CD. 2. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 3. Inspect SCSI pins to ensure none are bent. 4. Check seating of board or SCSI card. 5. Check for proper termination, using technical reference card or label. 6. Check system fans 7. Check firmware version of drive and update if necessary. 8. Replace the drive 9. Change the card or board that has the drive's controller. 1. Insert a CD in the CD-ROM drive, or replace the existing CD. 2. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 3. Inspect SCSI pins to ensure none are bent. 4. Check seating of board or SCSI card. 5. Check for proper termination, using technical reference card or label. 6. Check system fans 7. Check firmware version of drive and update if necessary. 8. Replace the drive 9. Change the card or board that has the drive's controller. 1. Insert a CD in the CD-ROM drive, or replace the existing CD. 2. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 3. Inspect SCSI pins to ensure none are bent. 4. Check seating of board or SCSI card. 5. Check for proper termination, using technical reference card or label. 6. Check system fans 7. Check firmware version of drive and update if necessary. 8. Replace the drive 9. Change the card or board that has the drive's controller. 1. Insert a CD in the CD-ROM drive, or replace the existing CD. 2. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 3. Inspect SCSI pins to ensure none are bent. 56

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Chapter 5
Error Message Reference
56
Code
Description
Recommended Action
4. Check seating of board or SCSI card.
5. Check for proper termination, using technical reference card or label.
6. Check system fans
7. Check firmware version of drive and update if necessary.
8. Replace the drive
9. Change the card or board that has the drive’s controller.
0523h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0524h
CD Selftest error.
1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.
4. Check seating of board or SCSI card.
5. Check for proper termination, using technical reference card or label.
6. Check system fans
7. Check firmware version of drive and update if necessary.
8. Replace the drive
9. Change the card or board that has the drive’s controller.
0525h
CD Open error.
1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.
4. Check seating of board or SCSI card.
5. Check for proper termination, using technical reference card or label.
6. Check system fans
7. Check firmware version of drive and update if necessary.
8. Replace the drive
9. Change the card or board that has the drive’s controller.
0526h
CD Close error.
1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.
4. Check seating of board or SCSI card.
5. Check for proper termination, using technical reference card or label.
6. Check system fans
7. Check firmware version of drive and update if necessary.
8. Replace the drive
9. Change the card or board that has the drive’s controller.
0527h
CD Buffer error.
1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.