HP LH4r HP Netserver DiagTools v1.0x User Guide - Page 58

Check seating of board or SCSI card.

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Chapter 5 Error Message Reference Code Description 0509h DiagTools Error 050Ah DiagTools Error 050Bh DiagTools Error 050Ch DiagTools Error 050Dh DiagTools Error 050Eh DiagTools Error 050Fh DiagTools Error 0510h No Tape in unit. Recommended Action 4. Check for proper termination, using technical reference card or label. 5. Check system fans 6. Check firmware version of drive and update if necessary. 7. Replace the drive 8. Change the card or board that has the drive's controller. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Use a cleaning cartridge to make sure heads are clean. 2. Replace the tape. 3. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 4. Inspect SCSI pins to ensure none are bent. 5. Check seating of board or SCSI card. 6. Check for proper termination, using technical reference card or label. 7. Check system fans 8. Check firmware version of drive and update if necessary. 9. Replace the drive 10. Change the card or board that has the drive's controller. 0511h Positioning failed on tape drive. 1. Use a cleaning cartridge to make sure heads are clean. 2. Replace the tape. 3. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 4. Inspect SCSI pins to ensure none are bent. 5. Check seating of board or SCSI card. 6. Check for proper termination, using technical reference card or label. 7. Check system fans 8. Check firmware version of drive and update if necessary. 9. Replace the drive 10. Change the card or board that has the drive's controller. 0512h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you 54

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Chapter 5
Error Message Reference
54
Code
Description
Recommended Action
4. Check for proper termination, using technical reference card or label.
5. Check system fans
6. Check firmware version of drive and update if necessary.
7. Replace the drive
8. Change the card or board that has the drive’s controller.
0509h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
050Ah
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
050Bh
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
050Ch
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
050Dh
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
050Eh
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
050Fh
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0510h
No Tape in unit.
1. Use a cleaning cartridge to make sure heads are clean.
2. Replace the tape.
3. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
4. Inspect SCSI pins to ensure none are bent.
5. Check seating of board or SCSI card.
6. Check for proper termination, using technical reference card or label.
7. Check system fans
8. Check firmware version of drive and update if necessary.
9. Replace the drive
10. Change the card or board that has the drive’s controller.
0511h
Positioning failed on
tape drive.
1. Use a cleaning cartridge to make sure heads are clean.
2. Replace the tape.
3. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
4. Inspect SCSI pins to ensure none are bent.
5. Check seating of board or SCSI card.
6. Check for proper termination, using technical reference card or label.
7. Check system fans
8. Check firmware version of drive and update if necessary.
9. Replace the drive
10. Change the card or board that has the drive’s controller.
0512h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you