HP LH4r HP Netserver DiagTools v1.0x User Guide - Page 63

Video Test, IDE CD-ROM

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Chapter 5 Error Message Reference Code 0803h 0804h 0805h 0806h 0810h 0811h 0812h 0813h 0814h 0815h 0816h 0830h Description DiagTools Error DiagTools Error DiagTools Error DiagTools Error Speaker test failed DiagTools Error DiagTools Error DiagTools Error DiagTools Error DiagTools Error DiagTools Error DiagTools Error Recommended Action Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Make sure the Speaker is properly connected. Run the test again. If it fails, replace the drive. Replace the Speaker if it fails this test repeatedly. Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Video Test The Video Test Menu includes functional exercising of the video memory. Code Description Recommended Action 0900h Video adapter memory read or write test failed 1. Try another monitor. Rerun the test. 2. If the technical reference label or card on your NetServer shows a separate video board, change it. 3. If the test still shows failing condition, change the system board. IDE CD-ROM The IDE Tests include exercising of the CD-ROM tray response, data, and audio if present. Code Description Recommended Action 0A00h 0A01h 0A02h 0A03h 0A04h 0A05h No CD in drive. DiagTools Error DiagTools Error Sequential Data Read Test Failed. Sequential Data Test Failed. No CD in Drive. Play test failed at 1. Insert a different data CD in the drive. 2. Check the cable between the CD and its controller. 3. Change the CD drive. 4. Change the board where the controller for the CD drive is located. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Insert a different data CD in the drive. 2. Check the cable between the CD and its controller. 3. Change the CD drive. 4. Change the board where the controller for the CD drive is located. 1. Insert a different data CD in the drive. 2. Check the cable between the CD and its controller. 3. Change the CD drive. 4. Change the board where the controller for the CD drive is located. 1. Insert a different data CD in the drive. 59

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Chapter 5
Error Message Reference
59
Code
Description
Recommended Action
0803h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0804h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0805h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0806h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0810h
Speaker test failed
Make sure the Speaker is properly connected. Run the test again. If it fails,
replace the drive. Replace the Speaker if it fails this test repeatedly.
0811h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0812h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0813h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0814h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0815h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0816h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0830h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
Video Test
The Video Test Menu includes functional exercising of the video memory.
Code
Description
Recommended Action
0900h
Video adapter
memory read or
write test failed
1. Try another monitor. Rerun the test.
2. If the technical reference label or card on your NetServer shows a separate
video board, change it.
3. If the test still shows failing condition, change the system board.
IDE CD-ROM
The IDE Tests include exercising of the CD-ROM tray response, data, and audio if present.
Code
Description
Recommended Action
0A00h
No CD in drive.
1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A01h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A02h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A03h
Sequential Data
Read Test Failed.
1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A04h
Sequential Data
Test Failed. No CD
in Drive.
1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A05h
Play test failed at
1. Insert a different data CD in the drive.