HP LH4r HP Netserver DiagTools v1.0x User Guide - Page 70

Failure. No extended

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Chapter 5 Error Message Reference Code 1031h 1081h 1082h 1083h Description Recommended Action 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Multi Processor Failure. L2 Cache Parity error 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Multi Processor Failure. No Active External Cache Memory. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Multi Processor Failure. No extended memory available from HIMEM.SYS. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Multi Processor Failure. No detected extended memory. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 66

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Chapter 5
Error Message Reference
66
Code
Description
Recommended Action
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1031h
Multi Processor
Failure. L2 Cache
Parity error
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1081h
Multi Processor
Failure. No Active
External Cache
Memory.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1082h
Multi Processor
Failure. No extended
memory available
from HIMEM.SYS.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1083h
Multi Processor
Failure. No detected
extended memory.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.