HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 16

Running the Advanced System Tests

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Chapter 3 Running DiagTools in the Graphical Mode (from Diskette) 3. Insert HP DiagTools Diskette #2, when prompted, and press F2. The Advanced System Tests menu appears. After various tests are initialized, the System Test submenu appears. NOTE Use the keyboard with the Advanced System Tests menus. They do not support a mouse. 4. Use the right arrow key to select Misc. from the Main menu. 5. Use the down arrow key to select Error Code Viewer and press Enter. You are prompted for the error code. 6. Type the error code identified in the Support Ticket and press Enter. The name of the error is displayed along with possible corrective actions. 7. Press Esc to return to the Advanced System Tests menu. Running the Advanced System Tests Advanced System Test Menus and Options The graphical interface of the Advanced System Tests displays a color screen and initializes the various tests. This may take a few minutes. The Advanced System Tests are listed across the top of the screen (and in the list shown below). Use the arrow keys to highlight the type of tests you want to run. System Memory IDE FDD (Flexible Disk Drive) SCSI KBD (Keyboard) Video Misc Batch Drop-down menus will display the available individual tests. Once the Advanced System Tests are displayed, press F9 for a list of available options: 1. When the Basic System Tests are completed, you may want to run Advanced System Tests. To do so, be sure that HP DiagTools Diskette #2 is in the drive. 2. Tests can be run individually or in batches. NOTE For information about using Batch mode when DiagTools is running, choose Batch Help on the Batch submenu. To run any of the tests in the Advanced System Test menu take the following steps: a. To select an individual test, use the arrow keys to highlight that test. Then press F5 to select it. b. To select a series of tests, highlight the item to be tested on the Main Menu. Then press the F6 function key. Check marks appear next to all tests in the highlighted menu, indicating that those tests are selected. You can use F5 to deselect any single test. 12

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Chapter 3
Running DiagTools in the Graphical Mode (from Diskette)
12
3.
Insert
HP DiagTools Diskette #2,
when prompted, and press
F2
.
The Advanced System Tests menu appears. After various tests are initialized, the System Test
submenu appears.
NOTE
Use the keyboard with the Advanced System Tests menus. They do not support a mouse.
4.
Use the right arrow key to select
Misc.
from the Main menu.
5.
Use the down arrow key to select
Error Code Viewer
and press
Enter
.
You are prompted for the error code.
6.
Type the error code identified in the Support Ticket and press
Enter
.
The name of the error is displayed along with possible corrective actions.
7.
Press
Esc
to return to the Advanced System Tests menu.
Running the Advanced System Tests
Advanced System Test Menus and Options
The graphical interface of the Advanced System Tests displays a color screen and initializes the various
tests. This may take a few minutes. The Advanced System Tests are listed across the top of the screen (and
in the list shown below). Use the arrow keys to highlight the type of tests you want to run.
System
Memory
IDE
FDD (Flexible Disk Drive)
SCSI
KBD (Keyboard)
Video
Misc
Batch
Drop-down menus will display the available individual tests.
Once the Advanced System Tests are displayed, press F9 for a list of available options:
1.
When the Basic System Tests are completed, you may want to run Advanced System Tests. To do so,
be sure that HP DiagTools Diskette #2 is in the drive.
2.
Tests can be run individually or in batches.
NOTE
For information about using Batch mode when DiagTools is running, choose
Batch Help
on the Batch submenu.
To run any of the tests in the Advanced System Test menu take the following steps:
a.
To select an individual test, use the arrow keys to highlight that test. Then press F5 to select it.
b.
To select a series of tests, highlight the item to be tested on the Main Menu. Then press the F6
function key. Check marks appear next to all tests in the highlighted menu, indicating that those
tests are selected. You can use F5 to deselect any single test.