HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 63

Failure. IPI physical

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Chapter 5 Error Message Reference Code 1002h 1008h 1009h 100Ah Description processor X. Multi Processor Failure. IPI physical mode test failed on processor X. Multi Processor Failure. MPI arbitration test failed. Multi Processor Failure. Cache coherency test failed. Multi Processor Failure. Memory consistency test Recommended Action 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 1. Reduce the system to its minimum configuration per the technical reference label or card. 59

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Chapter 5
Error Message Reference
59
Code
Description
Recommended Action
processor X.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1002h
Multi Processor
Failure. IPI physical
mode test failed on
processor X.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1008h
Multi Processor
Failure. MPI
arbitration test
failed.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1009h
Multi Processor
Failure. Cache
coherency test
failed.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
100Ah
Multi Processor
Failure. Memory
consistency test
1. Reduce the system to its minimum configuration per the technical reference
label or card.