HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 27

Error Message Reference

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5 Error Message Reference Error Messages and Their Sources Errors are designated by a hexadecimal number. These numbers are listed in this chapter with a simple description of their meaning and some actions the user can take to try to isolate the source of the error. Brief descriptions of the tests which generate each type of error are listed within the error message table. The System Tests The tests included in the System Test Menu exercise the basic functionality of the CPU, ensuring that the registers, the flags, and both the basic and protected instructions work as expected. It includes tests of the chip speed as well as the operation of integrated controllers for coprocessing, DMA, interrupts, and the timers and clock functionality. Specialized tests for PCI devices, Plug and Play devices, and MMX instructions are also included. Code Description Recommended Action 0001h 0002h 0003h 0004h 0005h Cannot load the Machine Status Word. Cannot load the Global Descriptor Table Register Cannot load the IDT(Interrupt Descriptor Table) Register. ARPL instruction execution error. Load Access Rights Byte instruction execution error. Make sure the CPU is seated properly. If the test still shows failure, replace the CPU. Make sure the CPU is seated properly or replace the CPU. Make sure the CPU is seated properly or replace the CPU. Make sure the CPU is seated properly or replace the CPU. Make sure the CPU is seated properly or replace the CPU. 0006h Load Segment Limit Make sure the CPU is seated properly or replace the CPU. execution error. 0007h Verify a Segment for Make sure the CPU is seated properly or replace the CPU. Reading) instruction execution error. 0008h VERW (Verify a Segment for Writing instruction execution error.) 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if present. 3. Be sure the processor board (if any) is seated. 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 23

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23
5
Error Message Reference
Error Messages and Their Sources
Errors are designated by a hexadecimal number. These numbers are listed in this chapter with a simple
description of their meaning and some actions the user can take to try to isolate the source of the error. Brief
descriptions of the tests which generate each type of error are listed within the error message table.
The System Tests
The tests included in the System Test Menu exercise the basic functionality of the CPU, ensuring that the
registers, the flags, and both the basic and protected instructions work as expected. It includes tests of the
chip speed as well as the operation of integrated controllers for coprocessing, DMA, interrupts, and the
timers and clock functionality. Specialized tests for PCI devices, Plug and Play devices, and MMX
instructions are also included.
Code
Description
Recommended Action
0001h
Cannot load the
Machine Status
Word.
Make sure the CPU is seated properly. If the test still shows failure, replace the
CPU.
0002h
Cannot load the
Global Descriptor
Table Register
Make sure the CPU is seated properly or replace the CPU.
0003h
Cannot load the
IDT(Interrupt
Descriptor Table)
Register.
Make sure the CPU is seated properly or replace the CPU.
0004h
ARPL instruction
execution error.
Make sure the CPU is seated properly or replace the CPU.
0005h
Load Access Rights
Byte instruction
execution error.
Make sure the CPU is seated properly or replace the CPU.
0006h
Load Segment Limit
execution error.
Make sure the CPU is seated properly or replace the CPU.
0007h
Verify a Segment for
Reading) instruction
execution error.
Make sure the CPU is seated properly or replace the CPU.
0008h
VERW (Verify a
Segment for Writing
instruction execution
error.)
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.