HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 48

RAM Refresh is

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Chapter 5 Error Message Reference Code 0170h 0171h 0172h 0180h Description RAM Refresh is not working. RAM Refresh is slower than expected RAM Refresh is faster than expected The pattern written at address XXXXXXXXh was qqqqh The pattern read back from that address was pppph. Recommended Action 10. Change the board where the DIMMs are located. 1. Visually inspect the memory board to ensure proper seating. 2. Check to see all DIMMs are the correct HP part number. 3. Visually inspect DIMM units to ensure they are properly seated. 4. Check the positions of DIMMs to see that positioning matches that on the technical reference label or card. 5. Examine the support ticket and check for failures. 6. Bring the system down to its minimum memory configuration and rerun the test. 7. Build up the system by halves until the failure is located. 8. Change the memory board. 9. Change the system board. 10. Change the board where the DIMMs are located. 1. Visually inspect the memory board to ensure proper seating. 2. Check to see all DIMMs are the correct HP part number. 3. Visually inspect DIMM units to ensure they are properly seated. 4. Check the positions of DIMMs to see that positioning matches that on the technical reference label or card. 5. Examine the support ticket and check for failures. 6. Bring the system down to its minimum memory configuration and rerun the test. 7. Build up the system by halves until the failure is located. 8. Change the memory board. 9. Change the system board. 10. Change the board where the DIMMs are located. 1. Visually inspect the memory board to ensure proper seating. 2. Check to see all DIMMs are the correct HP part number. 3. Visually inspect DIMM units to ensure they are properly seated. 4. Check the positions of DIMMs to see that positioning matches that on the technical reference label or card. 5. Examine the support ticket and check for failures. 6. Bring the system down to its minimum memory configuration and rerun the test. 7. Build up the system by halves until the failure is located. 8. Change the memory board. 9. Change the system board. 10. Change the board where the DIMMs are located. 1. Visually inspect the memory board to ensure proper seating. 2. Check to see all DIMMs are the correct HP part number. 3. Visually inspect DIMM units to ensure they are properly seated. 4. Check the positions of DIMMs to see that positioning matches that on the technical reference label or card. 5. Examine the support ticket and check for failures. 6. Bring the system down to its minimum memory configuration and rerun the 44

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Chapter 5
Error Message Reference
44
Code
Description
Recommended Action
10. Change the board where the DIMMs are located.
0170h
RAM Refresh is not
working.
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
8. Change the memory board.
9. Change the system board.
10. Change the board where the DIMMs are located.
0171h
RAM Refresh is
slower than expected
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
8. Change the memory board.
9. Change the system board.
10. Change the board where the DIMMs are located.
0172h
RAM Refresh is
faster than expected
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
8. Change the memory board.
9. Change the system board.
10. Change the board where the DIMMs are located.
0180h
The pattern written
at address
XXXXXXXXh was
qqqqh The pattern
read back from that
address was pppph.
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the