HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 62

Multiprocessor Test

Get HP LH4r - NetServer - 256 MB RAM PDF manuals and user guides View all HP LH4r manuals
Add to My Manuals
Save this manual to your list of manuals

Page 62 highlights

Chapter 5 Error Message Reference Code 0A08h 0A09h 0A10h 0A11h 0A12h 0C01h 0C02h 0C03h 0C04h 0C05h 0C06h 0C07h Description DiagTools Error DiagTools Error DiagTools Error Data Integrity test failed. DiagTools Error DiagTools Error DiagTools Error DiagTools Error DiagTools Error DiagTools Error DiagTools Error DiagTools Error Recommended Action Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Insert a different data CD in the drive. 2. Check the cable between the CD and its controller. 3. Change the CD drive. 4. Change the board where the controller for the CD drive is located. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Multiprocessor Test This test works on Multiprocessor systems only. This test detects all the processors in the system and then checks if all the processors are able to communicate among themselves. It also checks ability to access the system memory and devices concurrently. Code Description Recommended Action 1000h 1001h Multi Processor Failure. Processors don't have unique IDs. Multi Processor Failure. Processor X failed to interrupt 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 1. Reduce the system to its minimum configuration per the technical reference label or card. 58

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
Chapter 5
Error Message Reference
58
Code
Description
Recommended Action
0A08h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A09h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A10h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A11h
Data Integrity test
failed.
1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A12h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0C01h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C02h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C03h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C04h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C05h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C06h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C07h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
Multiprocessor Test
This test works on Multiprocessor systems only. This test detects all the processors in the system and then
checks if all the processors are able to communicate among themselves. It also checks ability to access the
system memory and devices concurrently.
Code
Description
Recommended Action
1000h
Multi Processor
Failure. Processors
don’t have unique
IDs.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1001h
Multi Processor
Failure. Processor X
failed to interrupt
1. Reduce the system to its minimum configuration per the technical reference
label or card.