HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 19

SCSI Device Non Detected Troubleshooting

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Chapter 3 Running DiagTools in the Graphical Mode (from Diskette) SCSI Device Non Detected Troubleshooting If one or more SCSI device is not detected during the hardware inventory, check the following: • Rerun the test and observe the activity lights, if the SCSI device has them. No activity lights indicate a drive may not be responding. Replace the affected drive and rerun the test. • Check cables and termination to ensure they are correct. Refer to the documentation and the technical reference label or card which accompany the unit. • Check to ensure each device has a unique SCSI ID. • Find out whether you have an unsupported SCSI controller. • Check to see your ASPI driver software was correctly loaded. If you locate and correct a difficulty, rerun the DiagTools tests to verify your corrective action. 15

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Chapter 3
Running DiagTools in the Graphical Mode (from Diskette)
15
SCSI Device Non Detected Troubleshooting
If one or more SCSI device is not detected during the hardware inventory, check the following:
•
Rerun the test and observe the activity lights, if the SCSI device has them. No activity lights indicate
a drive may not be responding. Replace the affected drive and rerun the test.
•
Check cables and termination to ensure they are correct. Refer to the documentation and the
technical reference label or card which accompany the unit.
•
Check to ensure each device has a unique SCSI ID.
•
Find out whether you have an unsupported SCSI controller.
•
Check to see your ASPI driver software was correctly loaded.
If you locate and correct a difficulty, rerun the DiagTools tests to verify your corrective action.