HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 61

Video Test, IDE CD-ROM

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Chapter 5 Error Message Reference Code 0814h 0815h 0816h 0830h Description DiagTools Error DiagTools Error DiagTools Error DiagTools Error Recommended Action Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Report error to HP Customer Care Center and get the latest version of DiagTools. Video Test The Video Test Menu includes functional exercising of the video memory. Code Description Recommended Action 0900h Video adapter memory read or write test failed 1. Try another monitor. Rerun the test. 2. If the technical reference label or card on your NetServer shows a separate video board, change it. 3. If the test still shows failing condition, change the system board. IDE CD-ROM The IDE Tests include exercising of the CD-ROM tray response, data, and audio if present. Code Description Recommended Action 0A00h 0A01h 0A02h 0A03h 0A04h 0A05h 0A06h 0A07h No CD in drive. DiagTools Error DiagTools Error Sequential Data Read Test Failed. Sequential Data Test Failed. No CD in Drive. Play test failed at Drive x in Sector y. Random data test failed. No CD in drive. DiagTools Error 1. Insert a different data CD in the drive. 2. Check the cable between the CD and its controller. 3. Change the CD drive. 4. Change the board where the controller for the CD drive is located. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Insert a different data CD in the drive. 2. Check the cable between the CD and its controller. 3. Change the CD drive. 4. Change the board where the controller for the CD drive is located. 1. Insert a different data CD in the drive. 2. Check the cable between the CD and its controller. 3. Change the CD drive. 4. Change the board where the controller for the CD drive is located. 1. Insert a different data CD in the drive. 2. Check the cable between the CD and its controller. 3. Change the CD drive. 4. Change the board where the controller for the CD drive is located. 1. Insert a data CD in the drive. 2. Check the cable between the CD and its controller. 3. Change the CD drive. 4. Change the board where the controller for the CD drive is located. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 57

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Chapter 5
Error Message Reference
57
Code
Description
Recommended Action
0814h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0815h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0816h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
0830h
DiagTools Error
Report error to HP Customer Care Center and get the latest version of DiagTools.
Video Test
The Video Test Menu includes functional exercising of the video memory.
Code
Description
Recommended Action
0900h
Video adapter
memory read or
write test failed
1. Try another monitor. Rerun the test.
2. If the technical reference label or card on your NetServer shows a separate
video board, change it.
3. If the test still shows failing condition, change the system board.
IDE CD-ROM
The IDE Tests include exercising of the CD-ROM tray response, data, and audio if present.
Code
Description
Recommended Action
0A00h
No CD in drive.
1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A01h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A02h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A03h
Sequential Data
Read Test Failed.
1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A04h
Sequential Data
Test Failed. No CD
in Drive.
1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A05h
Play test failed at
Drive x in Sector y.
1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A06h
Random data test
failed. No CD in
drive.
1. Insert a data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A07h
DiagTools Error
Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.