HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 54

SCSI Device Tests

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Chapter 5 Error Message Reference Code 0415h 0416h 0417h Description command to the keyboard and either did not receive a response or received an improper response. Keyboard LED could not be turned on. Keyboard diagnostic echo failed. Keyboard is not responding to command. Recommended Action keyboard swap with power on may damage the system board.) 2. Replace the keyboard and rerun the test. 3. Replace the system board. 1. Power down the system. (Caution, keyboards are not hot-swappable. A keyboard swap with power on may damage the system board.) 2. Replace the keyboard and rerun the test. 3. Replace the system board. 1. Power down the system. (Caution, keyboards are not hot-swappable. A keyboard swap with power on may damage the system board.) 2. Replace the keyboard and rerun the test. 3. Replace the system board. 1. Power down the system. (Caution, keyboards are not hot-swappable. A keyboard swap with power on may damage the system board.) 2. Replace the keyboard and rerun the test. 3. Replace the system board. SCSI Device Tests The SCSI Test Menu exercises all SCSI devices (disk drives, CD-ROM drives, and tape drives) with buffer, and self-test,; it also includes functions unique to a particular device, including play and rewind. Code Description Recommended Action 0500h Error in SCSI device. 1. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 2. Inspect SCSI pins to ensure none are bent. 3. Check seating of board or SCSI card. 4. Check for proper termination, using technical reference card or label. 5. Check system fans 6. Check firmware version of drive and update if necessary. 7. Replace the drive 8. Change the card or board that has the drive's controller. 0501h 0502h Data compare failed. SCSI device read error. 1. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 2. Inspect SCSI pins to ensure none are bent. 3. Check seating of board or SCSI card. 4. Check for proper termination, using technical reference card or label. 5. Check system fans 6. Check firmware version of drive and update if necessary. 7. Replace the drive 8. Change the card or board that has the drive's controller. 1. Check cables and connections: a) to SCSI components, b) to power source, c) between cards and backplane. 2. Inspect SCSI pins to ensure none are bent. 50

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Chapter 5
Error Message Reference
50
Code
Description
Recommended Action
command to the
keyboard and either
did not receive a
response or
received an
improper response.
keyboard swap with power on may damage the system board.)
2. Replace the keyboard and rerun the test.
3. Replace the system board.
0415h
Keyboard LED
could not be turned
on.
1. Power down the system. (Caution, keyboards are not hot-swappable. A
keyboard swap with power on may damage the system board.)
2. Replace the keyboard and rerun the test.
3. Replace the system board.
0416h
Keyboard
diagnostic echo
failed.
1. Power down the system. (Caution, keyboards are not hot-swappable. A
keyboard swap with power on may damage the system board.)
2. Replace the keyboard and rerun the test.
3. Replace the system board.
0417h
Keyboard is not
responding to
command.
1. Power down the system. (Caution, keyboards are not hot-swappable. A
keyboard swap with power on may damage the system board.)
2. Replace the keyboard and rerun the test.
3. Replace the system board.
SCSI Device Tests
The SCSI Test Menu exercises all SCSI devices (disk drives, CD-ROM drives, and tape drives) with buffer,
and self-test,; it also includes functions unique to a particular device, including play and rewind.
Code
Description
Recommended Action
0500h
Error in SCSI device.
1. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
2. Inspect SCSI pins to ensure none are bent.
3. Check seating of board or SCSI card.
4. Check for proper termination, using technical reference card or label.
5. Check system fans
6. Check firmware version of drive and update if necessary.
7. Replace the drive
8. Change the card or board that has the drive’s controller.
0501h
Data compare failed.
1. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
2. Inspect SCSI pins to ensure none are bent.
3. Check seating of board or SCSI card.
4. Check for proper termination, using technical reference card or label.
5. Check system fans
6. Check firmware version of drive and update if necessary.
7. Replace the drive
8. Change the card or board that has the drive’s controller.
0502h
SCSI device read
error.
1. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
2. Inspect SCSI pins to ensure none are bent.