HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 67

Failure. L2 Cache

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Chapter 5 Error Message Reference Code 1016h 1017h 1030h 1031h Description Multi Processor Failure. Tag Write with Data Read command failed. Multi Processor Failure. Tag Read with Data Read command failed. Multi Processor Failure. L2 Cache Pattern error Multi Processor Failure. L2 Cache Parity error Recommended Action 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 63

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Chapter 5
Error Message Reference
63
Code
Description
Recommended Action
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1016h
Multi Processor
Failure. Tag Write
with Data Read
command failed.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1017h
Multi Processor
Failure. Tag Read
with Data Read
command failed.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1030h
Multi Processor
Failure. L2 Cache
Pattern error
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1031h
Multi Processor
Failure. L2 Cache
Parity error
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.