HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 65

Failure. CPU count

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Chapter 5 Error Message Reference Code 100Fh 1010h 1011h 1012h Description Recommended Action 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Multi Processor Failure. CPU count error 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Multi Processor Failure. Configuration Access Mechanism Test Failed. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Multi Processor Failure. TagRAM Control Register Read Failed. 1. Reduce the system to its minimum configuration per the technical reference label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. (Take ESD precautions.) 6. Make sure the memory elements (DIMMs) are properly seated. 7. Check system fans. If overheating occurs, chip may shut down. 8. If the system ran with temperature high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Multi Processor 1. Reduce the system to its minimum configuration per the technical reference 61

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Chapter 5
Error Message Reference
61
Code
Description
Recommended Action
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
100Fh
Multi Processor
Failure. CPU count
error
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1010h
Multi Processor
Failure.
Configuration Access
Mechanism Test
Failed.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1011h
Multi Processor
Failure. TagRAM
Control Register
Read Failed.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1012h
Multi Processor
1. Reduce the system to its minimum configuration per the technical reference