HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 45

Chapter 5 Error Message Reference Code 00CBh 00CCh 00FFh Description Matrix transpose test failed. MMX Performance failed DiagTools Error Recommended Action 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if present. 3. Be sure the processor board (if any) is seated. 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if present. 3. Be sure the processor board (if any) is seated. 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Memory Test Menu The Memory Test Menu includes tests that exercise all aspects of the storage media and key memory locations of the system. The functionality of the boot ROM, parity over the whole memory space, patterns, addressing, refresh functions, and the data bus have specific tests included in the menu. Specialized testing for memory caching, performance, and proprietary L2 Cache are included. Code 0100h Description ROM read error. 0101h 0102h 0120h DiagTools Error DiagTools Error Parity error at absolute memory Recommended Action 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if present. 3. Be sure the processor board (if any) is seated. 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Visually inspect the memory board to ensure proper seating. 2. Check to see all DIMMs are the correct HP part number. 41