HP LH4r HP Netserver DiagTools v2.0 User Guide - Page 29

FLAG Register Set

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Chapter 5 Error Message Reference Code 0014h 0015h 0016h 001Eh Description Recommended Action 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. FLAG Register Set or Reset error. 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if present. 3. Be sure the processor board (if any) is seated. 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Protected mode instruction execution error. 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if present. 3. Be sure the processor board (if any) is seated. 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 32-bit multiplication error. 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if present. 3. Be sure the processor board (if any) is seated. 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. The detected CPU Speed is not the same as specified. Check jumpers or switches on the system board to be sure they are set properly according to the technical reference label or card. 0020h NDP not ready. 0021h Cannot reset the NDP. 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if present. 3. Be sure the processor board (if any) is seated. 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if present. 25

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Chapter 5
Error Message Reference
25
Code
Description
Recommended Action
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0014h
FLAG Register Set
or Reset error.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0015h
Protected mode
instruction execution
error.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0016h
32-bit multiplication
error.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
001Eh
The detected CPU
Speed is not the
same as specified.
Check jumpers or switches on the system board to be sure they are set properly
according to the technical reference label or card.
0020h
NDP not ready.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0021h
Cannot reset the
NDP.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.