Step 7: Try sending a print job from a computer
..............................................................
206
Factors that affect product performance
..........................................................................................
207
Restore the factory-set defaults
.......................................................................................................
207
Interpret control panel messages
.....................................................................................................
208
Control panel message types
..........................................................................................
208
Control panel messages
..................................................................................................
208
Paper feeds incorrectly or becomes jammed
...................................................................................
214
The product does not pick up paper
................................................................................
214
The product picks up multiple sheets of paper
................................................................
214
Prevent paper jams
..........................................................................................................
214
Clear jams
........................................................................................................................
215
Improve print quality
.........................................................................................................................
224
Select a paper type
..........................................................................................................
225
Use paper that meets HP specifications
..........................................................................
225
Print a cleaning page
.......................................................................................................
225
Check the print cartridge
..................................................................................................
226
Use the printer driver that best meets your printing needs
..............................................
229
Improve print quality for copies
........................................................................................
229
The product does not print or it prints slowly
....................................................................................
230
The product does not print
...............................................................................................
230
The product prints slowly
.................................................................................................
231
Solve connectivity problems
............................................................................................................
231
Solve direct-connect problems
........................................................................................
231
Solve network problems
..................................................................................................
231
Product software problems
...............................................................................................................
234
Solve common Mac problems
..........................................................................................................
234
The printer driver is not listed in the Print & Fax list
........................................................
234
The product name does not appear in the product list in the Print & Fax list
..................
235
The printer driver does not automatically set up the selected product in the Print & Fax
list
....................................................................................................................................
235
A print job was not sent to the product that you wanted
..................................................
235
When connected with a USB cable, the product does not appear in the Print & Fax list
after the driver is selected.
...............................................................................................
235
You are using a generic printer driver when using a USB connection
.............................
236
Appendix A
Supplies and accessories
........................................................................................................
237
Order parts, accessories, and supplies
............................................................................................
238
Part numbers
....................................................................................................................................
238
Print cartridge
..................................................................................................................
238
Cables and interfaces
......................................................................................................
238
Maintenance kits
..............................................................................................................
238
x
ENWW