HP Photosmart 370 HP Photosmart 370 series User's Guide
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- HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 1
HP Photosmart 370 series User's Guide English - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 2
not operate normally, see the troubleshooting information in the onscreen HP Photosmart Printer Help. ● There are no operator serviceable parts inside. Refer servicing to qualified service personnel. ● Use in a well-ventilated area. Environmental statements Hewlett-Packard Company is committed to - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 3
enhance the ability to identify plastics for recycling purposes at the end of the printer life. Material safety data sheets Material Safety Data Sheets (MSDS) can be obtained from the HP website at www.hp.com/go/msds. Customers without Internet access should contact Customer Care. Recycling program - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 4
cartridges 38 Maintaining the quality of photo paper 38 Storing photo paper 38 Handling photo paper 38 Transporting the printer 39 6 Troubleshooting 41 Printer hardware problems 41 Printing problems 44 Bluetooth printing problems 47 Error messages...48 HP Photosmart 370 series User's Guide - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 5
7 Specifications...51 System requirements 51 Printer specifications 51 8 Customer Care...55 Customer Care by phone 55 Placing a call 56 a Installing the software 59 Index...61 2 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 6
first photo. ● User's Guide: The HP Photosmart 370 series User's Guide is the book you are reading. This book describes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information. ● HP Photosmart Printer Help - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 7
or remove a print cartridge. 7. Out tray (open) The printer deposits printed photos here. Rear of printer 1. USB port Use this port to connect the printer to a computer or to an HP direct-printing digital camera. 2. Power cord connection Connect the power cord here. 4 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 8
the zoom level. 7. Power Press to turn the printer on or off. 8. Printer screen View photos and menus here. 9. Select Photos buttons Use the arrows to scroll through photos on a memory card or navigate menus. Press OK to select a photo, menu, or menu option. HP Photosmart 370 series User's Guide 5 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 9
that you can unplug the power cord and run the printer from the battery if desired. For more information about the battery, refer to the instructions that came with the battery. 2. Ink level indicator Displays the ink level of the print cartridge. Select Photos screen 1. Selection box Displays - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 10
. Accessory name Description The HP Photosmart Internal Battery lets you take the printer with you wherever you go. (Model: Q5599A) HP Photosmart Internal Battery HP Photosmart Automobile DC Adapter The HP Photosmart Automobile DC Adapter lets you plug into your automobile for backup power and - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 11
) Accessory name Description The lightweight, durable HP Photosmart Carrying Case for Compact Printers holds and protects everything needed for hassle-free printing on the go. (Model: Q3424A) HP Photosmart Carrying Case for Compact Printers HP Bluetooth® wireless printer adapter The HP Bluetooth - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 12
(default) Print quality: ● Best (default) ● Normal Continue to second level cleaning? ● Yes ● No Continue to third level cleaning? ● Yes ● No Select to align the print cartridge. Device address: Some devices with Bluetooth wireless technology require you to HP Photosmart 370 series User's Guide 9 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 13
enter this passkey before they can print. You can assign a Bluetooth numerical passkey to the printer. The default passkey is 0000. When the Security level is set to High (see print to it. You can set the Bluetoothequipped printer to be visible or invisible to other 10 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 14
technology to enter the printer passkey. Help Cartridges Print Cartridge Help: Press Select Photos or to scroll through the HP print cartridges available for the printer, then press OK to see how to insert the cartridge. Photo sizes Photo Sizes Help: Press Select Photos or to scroll through - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 15
options Camera Connect Help: Select to see where to connect a PictBridge compatible digital camera to the printer. Smart focus: ● On (default) ● Off Digital Flash: ● On (default) ● edges of the paper. After printing, deselect all photos: ● Always (default) ● Never ● Ask 12 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 16
that will fit on the page. Turn preview animation: ● On (default) ● Off Select Off to bypass printer screen animations. Turn video enhancement: ● On ● Off (default) Restore original factory preferences: ● Yes ● No Select language: Select country/region: HP Photosmart 370 series User's Guide 13 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 17
Chapter 1 14 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 18
print photos on photo paper, index cards, L-size cards, or Hagaki cards. ● Before loading paper, slide out the paper-width guide to make room for the paper. ● Load only one type and size of paper at a time. Do not mix paper types or sizes in the In tray. HP Photosmart 370 series User's Guide 15 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 19
1 In tray 2 Paper-width guide 3 Out tray Inserting print cartridges Your HP Photosmart 370 series printer can print color and black-and-white photos. HP provides different types of print cartridges so you can choose the best cartridge for your project. The cartridge number varies by country/region - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 20
cartridge Remove the pink tape Prepare the printer and cartridge 1. Make sure the power is on and you have removed the cardboard from inside the printer. 2. Open the print cartridge access door of the printer. 3. Remove the bright pink tape from the cartridge. HP Photosmart 370 series User's Guide - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 21
the onscreen instructions to align the cartridge. See Aligning the print cartridge. When you are not using a print cartridge Whenever you remove a print cartridge from the printer, store it in a print cartridge protector. The cartridge protector keeps the ink from drying out. 18 HP Photosmart 370 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 22
not insert all the way into the printer; do not try to force it. Caution 1 Inserting the memory card any other way may damage the card and the printer. When the memory card is inserted correctly, the Memory Card light flashes and then remains solid green. HP Photosmart 370 series User's Guide 19 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 23
up, and if the label has an arrow, the arrow points toward the printer ● Edge with metal pinholes goes into the printer first MultiMediaCard Bottom right slot ● Angled corner is on the right ● a Memory Stick Duo™ or Memory Stick PRO Duo™ card, attach the adapter that 20 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 24
card while the Memory Card light is flashing. A flashing light means that the printer is accessing the memory card. Removing a memory card while it is being accessed may damage the printer and the memory card or corrupt the information on the memory card. HP Photosmart 370 series User's Guide 21 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 25
Chapter 2 22 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 26
The HP Photosmart 370 series printer lets you print amazing photos without even going near a computer. After setting up the printer using the instructions in the HP Photosmart 370 series Setup Guide refer to these steps for start-to-finish printing. Getting your photos from camera to printer Use - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 27
7 Improve the quality of your photos See Improving the quality of your photos. Step 8 Print your photos See Printing your photos. Deciding which photos to print To view photos... One by one Nine at a Options, then press OK. 3. Select Print Index Page. then press OK. 24 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 28
the last photo you want to print appears, then press OK. 7. Press Print. Print one selected frame from a video clip 1. Insert a memory card that has a video clip on it. 2. Press or to scroll to the video clip (the first frame in the clip will be displayed). The video clip icon HP Photosmart 370 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 29
is lower than the print quality of your photos. Note 2 Not all video file formats are supported by this printer. For a list of supported video file formats, see Printer specifications. 1. Insert a memory card that nine frames automatically selected from the video clip. 26 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 30
you want to use, then press OK. 6. Use the Select Photos arrows to highlight the frame color you want to use, then press OK. The photo appears on the printer screen with the frame. The effect does not change your original photo. It only affects printing. HP Photosmart 370 series User's Guide 27 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 31
Press OK. Improving the quality of your photos The HP Photosmart 370 series printer provides a variety of preferences and effects that can improve the quality of your printed photos. The settings do not change your original photo. They only affect printing. Problem and solution How to do it Red - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 32
four photos per sheet The printer may rotate your photos to fit the layout. Note When borderless printing is turned off, all pages print with a narrow white border around the outside edges of the paper. To turn off borderless printing, see Printer menu. HP Photosmart 370 series User's Guide 29 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 33
Best quality is the default and produces the highest quality photos. Normal quality conserves ink and prints faster. To change the print quality to method The HP Photosmart 370 series printer lets you print from a memory card, directly from a digital camera, or from an HP iPod (with photos stored in - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 34
a Windows PC, Macintosh users can still fully synchronize their HP iPods back to Macintosh and Mac iTunes and maintain printer support. To import photos to an HP iPod 1. Copy photos from a memory card to your HP iPod using the Belkin Media Reader for iPod. HP Photosmart 370 series User's Guide 31 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 35
the photos are read. Then the photos will be displayed on the printer screen. 2. Select the photo(s) you want to print and press Print. For more information on selecting and printing photos, see Selecting photos to print. If you are unable to print to the HP Photosmart 325 printer using your HP iPod - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 36
. HP iPod An HP iPod and the USB cable that came with it. Connect the HP iPod to the camera port on the front of the printer. Print directly from an HP iPod (with photos stored in it) to the printer. For more information, see To print photos from an HP iPod. HP Photosmart 370 series User's Guide - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 37
select some photos. 2. Press Menu, select Tools, then press OK. 3. Select HP Instant Share, then press OK. 4. Follow the instructions on your computer to share the selected photos with others. See the onscreen HP Image Zone Help for information about using HP Instant Share. 34 HP Photosmart 370 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 38
printer and print cartridges clean and well maintained using the simple procedures in this section. Cleaning the outside of the printer 1. Turn off the printer, then disconnect the power cord from the back of the printer. 2. If you installed the optional HP Photosmart Internal Battery in the printer - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 39
to conserve photo paper. 5. Press OK to begin printing the test page. Aligning the print cartridge The first time you install a print cartridge in the printer, the printer aligns it automatically. However, if colors in the printouts are misaligned, or if the alignment 36 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 40
out of direct sunlight in a place without temperature extremes. ● If the printer and print cartridge have not been used for one month or more, clean the print cartridge before printing. For more information, see Automatically cleaning the print cartridge. HP Photosmart 370 series User's Guide 37 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 41
cycle. Caution Make sure the printer completes its power-down cycle before you unplug the power cord or remove the internal battery. This allows the printer to store the print cartridge properly. Follow these tips to help maintain HP print cartridges and ensure consistent print quality: ● When - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 42
these accessories: ● HP Photosmart Internal Battery: Power the printer with a rechargeable battery so you can print anywhere ● HP Photosmart Automobile DC Adapter: Power the printer from the cigarette lighter in a car. ● HP Photosmart Carrying Case for compact photo printers: Carry the printer and - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 43
Chapter 5 40 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 44
, see the onscreen HP Photosmart Printer Help. For information about viewing the onscreen Printer Help, see Welcome. Printer hardware problems Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Note If you want - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 45
not respond, go to www.hp.com/support or contact Customer Care. The printer does not find and display the photos on my memory card. Try the following: ● Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer: Unplug the printer power cord. Wait about 10 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 46
. For instructions on setting the digital camera to save photos in specific file formats, see the documentation that came with the camera. The printer is plugged in, but it will not turn on. ● The printer may have drawn too much power. If the optional HP Photosmart Internal Battery is not - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 47
ensure that it produces the best quality output. Printing problems Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The printer does not print borderless photos when I print from the control panel. The borderless - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 48
off the printer. - If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. - If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord, if - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 49
poor. ● The print cartridge may be running out of ink. Check the ink-level icon on the printer screen, and replace the cartridge if necessary. For more information, see Inserting print cartridges. ● If you used the Zoom button on the printer control panel to magnify the photo, you may have magnified - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 50
the memory card. Bluetooth printing problems Before contacting Customer Care, read this section for troubleshooting tips, or go to the online support services at www.hp.com/support. Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter and your device with - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 51
Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The following error messages may appear on the printer screen. Follow the instructions to resolve the problem. Error message: Paper jam. Clear jam then press - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 52
inserted or a USB device was connected to the front camera port. Insert only one memory card at a time. Do not insert a USB device while the printer is printing from a memory card. Your photo is not corrupted. HP Photosmart 370 series User's Guide 49 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 53
Chapter 6 50 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 54
printer adapter USB: Mac OS X 10.1 through 10.3 PictBridge: using front camera port Microsoft Internet - Explorer 5.5 or later Printer specifications Category Image file formats Specifications JPEG Baseline TIFF 24-bit RGB uncompressed interleaved HP Photosmart 370 series User's Guide - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 55
: All supported image and video file formats Saving: All file formats 32-113 degrees F (0-45 degrees C) [59-95 degrees F (15-35 degrees C) recommended] One 4 x 6 inch (10 x 15 cm) photo paper tray 20 sheets, maximum thickness 11.5 mil (292 µm) per sheet U.S. Printing: 12.2 W 52 HP Photosmart 370 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 56
XP Professional Mac OS X 10.1 through 10.3 HP recommends that the USB cable be less than 10 feet (3 meters) in length Motion JPEG AVI Motion-JPEG QuickTime MPEG-1 HP Part # Q3419-60040 (North America), 120 V HP Part # Q3419-60041 (Rest of world), 100-240 V HP Photosmart 370 series User's Guide 53 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 57
Chapter 7 54 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 58
information. - HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information. 2. If you are unable to solve the problem using the information in the documentation, visit www.hp.com/support to do - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 59
www.hp.com/support 61 printer). ● Computer operating system. ● Version of printer driver: - Windows PC: To see the printer driver version, right-click the HP icon in the Windows taskbar and select About. - Macintosh: To see the printer driver version, use the Print dialog box. 56 HP Photosmart - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 60
the printer screen or on the computer monitor. ● Answers to the following questions: - Has the situation you are calling about happened before? Can you recreate the situation? - Did you install any new hardware or software on your computer around the time that the situation occurred? HP Photosmart - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 61
Chapter 8 58 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 62
port on the back of the printer, and connect the other end to the USB port on your computer. 4. Follow the onscreen instructions until the installation is finished and your computer restarts. When the Congratulations page appears, click Print a demo page. HP Photosmart 370 series User's Guide 59 - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 63
Appendix a 60 HP Photosmart 370 series - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 64
view 24 A accessories 7, 39 aligning print cartridges 17, 36 alignment page 36 antique coloration 27 automobile adapter 7, 39 B batteries charge indicator 6 compartment 7 model 7 black-and-white photos 16 Bluetooth connecting to printer 33 device name 48 menu settings 8 troubleshooting 47 wireless - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 65
file format 19 transporting printer 7, 39 trays, paper 4 troubleshooting Bluetooth 47 borderless photos 44 buttons do not work 42 cannot find photos 42 Customer Care 55 error messages 48 flashing lights 41 paper problems 44 power problems 43 printer noises 44 quality problems 46 U USB connection - HP Photosmart 370 | HP Photosmart 370 series User's Guide - Page 66
limits of Part 15 of the FCC Rules. For further information, contact: Hewlett-Packard Company, Manager of Corporate Product Regulations, 3000 Hanover Street, Palo Alto, CA if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However,
HP Photosmart 370 series User's Guide
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