Troubleshooting for ink-collector-enabled substrates
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113
11
Hardware maintenance
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114
Safety precautions
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115
Maintenance resources
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115
Summary of maintenance operations and kits
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119
How to perform maintenance operations
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122
How to turn the printer off and on for maintenance operations
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125
Daily maintenance
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128
80 liter maintenance
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137
750 liter maintenance
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154
1500 liter maintenance
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163
When required
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181
12
Troubleshoot substrate issues
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217
Loading issues
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218
Printing issues
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220
Print length issues
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223
13
Troubleshoot print-quality issues
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225
General advice
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226
What can affect print quality
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226
Print-quality troubleshooting
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227
14
Troubleshoot ink cartridge and printhead issues
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233
Ink cartridges
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234
Printheads
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234
Printhead cleaning roll errors
............................................................................................................................................
239
15
Troubleshoot other issues
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240
The printer does not start
..................................................................................................................................................
241
The printer does not print
..................................................................................................................................................
241
The printer cannot be restarted from the Internal Print Server
...................................................................................
241
The printer seems slow
......................................................................................................................................................
241
Request to reinitialize the carriage
...................................................................................................................................
241
The Internal Print Server cannot detect the printer
.......................................................................................................
241
Print Care spontaneously restarts
....................................................................................................................................
242
Color calibration fails
...........................................................................................................................................................
242
16
When you need help
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243
HP Proactive Support
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243
HP Customer Care
................................................................................................................................................................
244
Service information
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244
ENWW
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