HP dc73 Service Reference Guide - HP Compaq dc7800 Business PC - Page 247

Table D-7 Solving Audio Problems (continued) Sound from headphones is not clear or muffled. Cause Solution Headphones are plugged into the rear audio output connector. Plug the headphones into the headphone connector on the The rear audio output connector is for powered audio devices front of the computer. and is not designed for headphone use. Computer appears to be locked up while recording audio. Cause Solution The hard disk may be full. Before recording, make sure there is enough free space on the hard disk. You can also try recording the audio file in a compressed format. Line-in jack is not functioning properly. Cause Solution Jack has been reconfigured in the audio driver or application In the audio driver or application software, reconfigure the jack software. or set the jack to its default value. Solving Printer Problems If you encounter printer problems, see the documentation that came with the printer and to the common causes and solutions listed in the following table. Table D-8 Solving Printer Problems Printer will not print. Cause Solution Printer is not turned on and online. Turn the printer on and make sure it is online. The correct printer drivers for the application are not installed. 1. Install the correct printer driver for the application. 2. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is the address of the printer being used. If the printer works, reload the printer driver. If you are on a network, you may not have made the connection Make the proper network connections to the printer. to the printer. Printer may have failed. Run printer self-test. Printer will not turn on. Cause The cables may not be connected properly. Solution Reconnect all cables and check the power cord and electrical outlet. Solving Printer Problems 235