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HP dc73 Service Reference Guide - HP Compaq dc7800 Business PC - Page 275

HP Client Catalog for SMS, unlocking Smart Cover Lock

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setup password changing 42 deleting 43 entering 42 setting 41 SFF backwall removal and replacement 155 battery removal and replacement 156 cable connections 125 cable management 124 chassis fan removal and replacement 146 chassis, illustrated 52 computer access panel removal and replacement 113 disassembly preparation 107 drives removal and replacement 126 expansion card removal and replacement 120 external security 110 fan shroud removal and replacement 145 front bezel removal and replacement 114 front I/O device removal and replacement 148 guide screws 127 hard drive removal and replacement 138 heatsink removal and replacement 149 memory removal and replacement 116 power supply removal and replacement 152 power switch assembly removal and replacement 147 preparation for disassembly 107 processor removal and replacement 150 ReadyBoost card removal and replacement 144 SFF bezel blanks removal and replacement 115 Smart Cover Lock removal and replacement 108 speaker removal and replacement 151 system board connections 125 system board removal and replacement 153 Smart Cover FailSafe Key, ordering 46 Smart Cover Lock CMT removal and replacement 61 FailSafe Key 46 locking 46 SFF removal and replacement 108 unlocking 46 Smart Cover Sensor protection levels 45 setting 45 SODIMMs installing 166 specifications 166 software Active Management Technology 29 Altiris AClient 22 Altiris Deployment Solution Agent 22 asset tracking 38 backing up 19 Drive Protection System 47 HP Client Catalog for SMS 28 HP Client Foundation Suite 27 HP Client Management Interface 24 HP Client Manager 25 HP Client Premium Suite 27 HP OpenView Agent 22 HP OpenView Client Configuration Manager 27 HP ProtectTools Security Manager 26 HP System Software Manager 25 integration 21 OpenView PC Configuration Management Solution 28 problems 250 recovery 21 Remote System Installation 23 servicing computer 57 updating and management tools 24 Verdiem Surveyor 23 spare part number tamper-resistent wrench 58 Torx T-15 screwdriver 57 speaker CMT removal and replacement 94 SFF removal and replacement 151 USDT removal and replacement 182 specifications CMT memory 69 SFF memory 116 USDT SODIMMs 166 static electricity 53 Subscriber's Choice 31 surge-tolerant power supply 47 system board CMT removal and replacement 99 reference designators 252 SATA connectors 48 SFF removal and replacement 153 USDT removal and replacement 187 system board drive connections CMT 78 SFF 129 System Software Manager 25 T tamper-proof screws CMT 61 tool 58 temperature control 55 temperature, internal computer 47 thermal sensor 47 tools, servicing 57 Torx T15 screwdriver 57 U unlocking Smart Cover Lock 46 Index 263

Section	Page
Installing and Customizing the Software	13
Installing the Operating System	13
Installing or Upgrading Device Drivers	13
HP Backup and Recovery Manager	14
Computer Setup (F10) Utility	15
Computer Setup (F10) Utilities	15
Using Computer Setup (F10) Utilities	16
Computer Setup—File	17
Computer Setup—Storage	18
Computer Setup—Security	20
Computer Setup—Power	23
Computer Setup—Advanced	24
Recovering the Configuration Settings	26
Computer Diagnostic Features	27
HP Insight Diagnostics	27
Accessing HP Insight Diagnostics	27
Survey Tab	28
Test Tab	29
Status Tab	29
Log Tab	30
Help Tab	30
Saving and Printing Information in HP Insight Diagnostics	31
Downloading the Latest Version of HP Insight Diagnostics	31
Protecting the Software	31
HP Backup and Recovery Manager	32
Desktop Management	33
Initial Configuration and Deployment	33
HP OpenView Agent	34
Altiris Deployment Solution Agent	34
Verdiem Surveyor Client Side Installation	35
Remote System Installation	35
Software Updating and Management	36
HP Client Management Interface	36
HP System Software Manager	37
HP Client Manager	37
HP ProtectTools Security Manager	38
HP Client Premium Suite	39
HP Client Foundation Suite	39
HP OpenView Client Configuration Manager	39
HP OpenView PC Configuration Management Solution	40
HP Client Catalog for SMS	40
HP Backup and Recovery Manager	40
Intel vPro-branded PCs with Active Management Technology	41
HP Proactive Change Notification	43
Subscriber’s Choice	43
Retired Solutions	43
ROM Flash	43
Remote ROM Flash	44
HPQFlash	44
Boot Block Emergency Recovery Mode	44
Replicating the Setup	45
Copying to Single Computer	45
Copying to Multiple Computers	46
Creating a Bootable Device	47
Supported USB Flash Media Device	47
Unsupported USB Flash Media Device	48
Dual-State Power Button	49
HP Web Site Support	50
Industry Standards	50
Asset Tracking and Security	50
Password Security	53
Establishing a Setup Password Using Computer Setup	53
Establishing a Power-On Password Using Computer Setup	53
Entering a Power-On Password	53
Entering a Setup Password	54
Changing a Power-On or Setup Password	54
Deleting a Power-On or Setup Password	55
National Keyboard Delimiter Characters	55
Clearing Passwords	55
DriveLock	56
Using DriveLock	56
DriveLock Applications	56
Smart Cover Sensor	57
Setting the Smart Cover Sensor Protection Level	57
Smart Cover Lock	57
Locking the Smart Cover Lock	58
Unlocking the Smart Cover Lock	58
Using the Smart Cover FailSafe Key	58
Cable Lock Provision	59
Fingerprint Identification Technology	59
Fault Notification and Recovery	59
Drive Protection System	59
Surge-Tolerant Power Supply	59
Thermal Sensor	59
Serial and Parallel ATA Drive Guidelines and Features	60
SATA Hard Drives	60
SATA Hard Drive Cables	61
SATA Data Cable	61
SATA Power Cable	61
PATA Device Information	62
ATA SMART Drives	62
Hard Drive Capacities	62
Identifying the Chassis, Routine Care, and Disassembly Preparation	63
Chassis Designations	63
Convertible Minitower (CMT)	63
Small Form Factor (SFF)	64
Ultra-Slim Desktop (USDT)	64
Electrostatic Discharge Information	65
Generating Static	65
Preventing Electrostatic Damage to Equipment	65
Personal Grounding Methods and Equipment	66
Grounding the Work Area	66
Recommended Materials and Equipment	66
Operating Guidelines	67
Routine Care	68
General Cleaning Safety Precautions	68
Cleaning the Computer Case	68
Cleaning the Keyboard	68
Cleaning the Monitor	69
Cleaning the Mouse	69
Service Considerations	69
Power Supply Fan	69
Tools and Software Requirements	69
Screws	70
Cables and Connectors	70
Hard Drives	70
Lithium Coin Cell Battery	71
Removal and Replacement Procedures Convertible Minitower (CMT) Chassis	72
Preparation for Disassembly	72
Unlocking the Smart Cover Lock	73
External Security Devices	74
Installing a Cable Lock	74
Installing a Padlock	74
Hood Sensor	75
Computer Access Panel	76
Front Bezel	77
Bezel Blanks	78
Cable Management	79
Cable Connections	80
Memory	81
Expansion Cards	84
Drives	88
System Board Drive Connections	90
Drive Positions	91
Installing a 3.5-inch Hard Drive into an Internal Drive Bay	92
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	94
Installing a 5.25-inch or 3.5-inch Drive into an External Drive Bay	99
ReadyBoost Card	101
Front I/O Device and Power Switch	102
Fan Shroud	103
Heatsink	104
Processor	105
Speaker	106
Rear Chassis Fan	107
Inner Chassis Fan	108
Serial Port	109
Power Supply	110
System Board	111
Battery	112
Type 1 Battery Holder	113
Type 2 Battery Holder	113
Type 3 Battery Holder	114
Changing from a Desktop to a Minitower Configuration	115
Changing from a Minitower to a Desktop Configuration	117
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	119
Preparation for Disassembly	119
Unlocking the Smart Cover Lock	120
Smart Cover FailSafe Key	120
Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock	121
External Security Devices	122
Installing a Security Lock	122
Cable Lock	122
Padlock	122
HP Business PC Security Lock	123
Computer Access Panel	125
Front Bezel	126
Bezel Blanks	127
Installing Additional Memory	128
DIMMs	128
DDR2-SDRAM DIMMs	128
Populating DIMM Sockets	129
Installing DIMMs	130
Expansion Cards	132
Cable Management	136
Cable Connections	137
Drives	138
Drive Positions	138
Installing and Removing Drives	139
System Board Drive Connections	141
Removing an Optical Drive	142
Installing an Optical Drive into the 5.25-inch Drive Bay	143
Removing an External 3.5-inch Drive	146
Installing a Drive into the 3.5-inch External Drive Bay	148
Primary 3.5-inch Internal SATA Hard Drive	150
Removable 3.5-inch SATA Hard Drive	152
ReadyBoost Card	156
Fan Shroud	157
Chassis Fan	158
Power Switch Assembly	159
Front I/O Device	160
Heatsink	161
Processor	162
Speaker	163
Power Supply	164
System Board	165
Backwall	167
Battery	168
Type 1 Battery Holder	169
Type 2 Battery Holder	169
Type 3 Battery Holder	170
Removal and Replacement Procedures Ultra-Slim Desktop (USDT) Chassis	171
Preparation for Disassembly	171
External Security Devices	172
Cable Lock	172
HP Business PC Security Lock	173
Computer Access Panel	175
Front Bezel	176
Bezel Blanks	177
Memory	178
SODIMMs	178
DDR2-SDRAM SODIMMs	178
Populating SODIMM Sockets	179
Installing SODIMMs	179
Cable Management	181
Cable Connections	182
Optical Drive	182
Removing the Optical Drive	182
Preparing a New Optical Drive	183
Installing a New Optical Drive	184
Optical Drive Connector	185
Hard Drive	186
Hard Drive Cage	190
Port Cover	191
ReadyBoost Card	192
Fan	193
Speaker	194
I/O Panel	195
Heatsink	196
Processor	198
System Board	199
Rear Chassis Fan	200
Battery	201
Connector Pin Assignments	203
Keyboard	203
Mouse	203
Ethernet BNC	203
Ethernet RJ-45	204
Ethernet AUI	204
Parallel Interface	205
Serial Interface, Powered and Non-Powered	205
USB	206
Microphone	206
Headphone	206
Line-in Audio	206
Line-out Audio	206
External Infrared Transceiver	207
Monitor	207
ATA/ATAPI (IDE) Standard Drive Cable	208
CD-ROM 50-Pin Connector	209
24-Pin Power	209
24-Pin MicroFit Power (CMT, SFF)	210
4-Pin Power (for CPU)	210
6-Pin Power (for CPU) (CMT, SFF)	210
SATA Data and Power	211
PCI Express	211
PCI Express	212
PCI Express Mini Card	213
DVI Connector	214
Power Cord Set Requirements	215
General Requirements	215
Japanese Power Cord Requirements	215
Country-Specific Requirements	216
POST Error Messages	217
POST Numeric Codes and Text Messages	218
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	224
Troubleshooting Without Diagnostics	228
Safety and Comfort	228
Before You Call for Technical Support	228
Helpful Hints	229
Solving General Problems	231
Solving Power Problems	234
Solving Diskette Problems	235
Solving Hard Drive Problems	238
Solving Media Card Reader Problems	240
Solving Display Problems	242
Solving Audio Problems	245
Solving Printer Problems	247
Solving Keyboard and Mouse Problems	248
Solving Hardware Installation Problems	249
Solving Network Problems	251
Solving Memory Problems	254
Solving Processor Problems	256
Solving CD-ROM and DVD Problems	256
Solving Drive Key Problems	259
Solving Front Panel Component Problems	259
Solving Internet Access Problems	260
Solving Software Problems	262
Contacting Customer Support	263
System Board and Riser Board Reference Designators	264

Match case Limit results 1 per page

setup password

changing

deleting

entering

setting

SFF

backwall removal and

replacement

155

battery removal and

replacement

156

cable connections

125

cable management

124

chassis fan removal and

replacement

146

chassis, illustrated

computer access panel removal

and replacement

113

disassembly preparation

107

drives removal and

replacement

126

expansion card removal and

replacement

120

external security

110

fan shroud removal and

replacement

145

front bezel removal and

replacement

114

front I/O device removal and

replacement

148

guide screws

127

hard drive removal and

replacement

138

heatsink removal and

replacement

149

memory removal and

replacement

116

power supply removal and

replacement

152

power switch assembly removal

and replacement

147

preparation for

disassembly

107

processor removal and

replacement

150

ReadyBoost card removal and

replacement

144

SFF bezel blanks removal and

replacement

115

Smart Cover Lock removal and

replacement

108

speaker removal and

replacement

151

system board

connections

125

system board removal and

replacement

153

Smart Cover FailSafe Key,

ordering

Smart Cover Lock

CMT removal and

replacement

FailSafe Key

locking

SFF removal and

replacement

108

unlocking

Smart Cover Sensor

protection levels

setting

SODIMMs

installing

166

specifications

166

software

Active Management

Technology

Altiris AClient

Altiris Deployment Solution

Agent

asset tracking

backing up

Drive Protection System

HP Client Catalog for SMS

HP Client Foundation

Suite

HP Client Management

Interface

HP Client Manager

HP Client Premium Suite

HP OpenView Agent

HP OpenView Client

Configuration Manager

HP ProtectTools Security

Manager

HP System Software

Manager

integration

OpenView PC Configuration

Management Solution

problems

250

recovery

Remote System

Installation

servicing computer

updating and management

tools

Verdiem Surveyor

spare part number

tamper-resistent wrench

Torx T-15 screwdriver

speaker

CMT removal and

replacement

SFF removal and

replacement

151

USDT removal and

replacement

182

specifications

CMT memory

SFF memory

116

USDT SODIMMs

166

static electricity

Subscriber's Choice

surge-tolerant power supply

system board

CMT removal and

replacement

reference designators

252

SATA connectors

SFF removal and

replacement

153

USDT removal and

replacement

187

system board drive connections

CMT

SFF

129

System Software Manager

tamper-proof screws

CMT

tool

temperature control

temperature, internal

computer

thermal sensor

tools, servicing

Torx T15 screwdriver

unlocking Smart Cover Lock

Index

263