IBM 4247-003 Maintenance Manual - Page 120

Table 15. MAP 0190: Forms Feed Problems (continued) Step Questions/Actions Yes No 28. This is a 099 message or the A00 equivalent. Check for Tear off the forms in the area customer operating errors. between the printhead and the Was the customer performing a PARK operation? tear bar. Complete the Park operation. Go to step 29. Inform the customer that forms must be torn off at the tear bar before he confirms the Park operation. The 02 or 099 message occurred because the printer could not completely back the forms up onto the tractor. 29. Was the customer just loading forms on the front or Go to step 30. rear tractor? Go to step 31 on page 121. 30. Check the forms to see if they were loaded beyond the Remove and reload the forms so Go to step 31 on page 121. tractors so that they block the paper presence sensor. that the leading edge of the Is the sensor blocked by the forms? forms is near the square drive shaft on the tractor assembly. Show the customer that this is the correct way to mount the forms. The 02 or 099 message occurred because the printer sensors were already sensing forms in the path when the customer tried to load forms. Chapter 1. Diagnosing Problems 120