Section |
Page |
4247 Start Page |
3 |
Safety Information |
9 |
Safety Notices |
9 |
General Safety |
11 |
Electrical Safety |
13 |
Pre-Service Inspection |
15 |
Related Publications |
17 |
Model A00 Publications |
17 |
Models 001 and 002 Publications |
17 |
Model 003 Publications |
18 |
Common Publications |
18 |
Preface - What's New in the Model 003 |
19 |
Chapter 1. Diagnosing Problems |
20 |
Maintenance Analysis Procedures (MAPs) |
20 |
Defining The Problem |
20 |
MAP 0100: START OF CALL |
23 |
MAP 0110: Automatic Sheet Feeder |
26 |
MAP 0120: Parallel or Serial Attachment, Model A00 and Model 003 |
33 |
MAP 0121: Parallel with Twinax or Coax Attachments, Models 001, 002, or003 |
41 |
Attachment Card Procedure 1 |
50 |
Attachment Card Procedure 2 |
56 |
MAP 0122: Network Print Server Attachment |
59 |
MAP 0130: No Paper Movement |
62 |
MAP 0131: Paper Path Sensor |
66 |
MAP 0140: Printhead Drive |
70 |
MAP 0150: Power Supply |
75 |
MAP 0160: Ribbon Feed and Ribbon Lift |
89 |
MAP 0170: ASF Stacker |
94 |
MAP 0180: Top Cover Interlock |
98 |
MAP 0190: Form Feed Problems |
101 |
MAP 0200: 55 AFTA Errors |
127 |
MAP 0210: Intermittent Failures |
130 |
MAPs Reference Tables |
133 |
Reference Table 1, Model A00 Error Messages |
133 |
Reference Table 2, Models 001, 002, and 003 Error Messages |
136 |
Reference Table 3, No Printed Characters |
146 |
Reference Table 4, Print Quality Failures |
146 |
Reference Table 5, Operator Panel and Miscellaneous Problems |
149 |
Reference Table 6, LED and Test Page Problems – NPS and LANAttachment Card |
152 |
Reference Table 7, Network Server Problems – NPS and LAN AttachmentCard |
156 |
Reference Table 8, Power Supply Connector Pins and Voltages |
156 |
Reference Table 9, Base Code Compatibilities |
157 |
Reference Table 10, Ribbon Lift and 26–Pin Cable Connectors |
158 |
Reference Table 11, Paper Paths |
158 |
Reference Table 12, Minimum Microcode |
158 |
Chapter 2. Diagnostics |
160 |
Test and Diagnostic Information - Model A00 |
160 |
How To Print the Print Test |
160 |
How To Print Firmware Part Number and Version Levels |
160 |
How To Print the Power On Configuration |
160 |
How To Print the Program Setup Configuration |
161 |
How To Run the Test and Diagnostic (T&D) Programs |
161 |
T&D Descriptions |
164 |
T&D01 - Microcode Test |
164 |
T&D02 - Microcode Test |
164 |
T&D03 - Not Used |
165 |
T&D04 - Microcode Test |
165 |
T&D05 - Operator Panel LED and Key Test |
165 |
T&D06 - Parallel Attachment Test |
166 |
T&D07 - Not Used |
166 |
T&D08 - Microcode Test |
167 |
T&D09 - Serial Attachment Test |
167 |
T&D10 - Stacker/ASF Test |
167 |
T&D11 - Pinch Roller Status/Sensor Tuning/Ribbon Feed and Lift Motors |
168 |
T&D12 - AFTA Calibrate Test |
171 |
T&D13 - Not Used |
174 |
T&D14 - Fanfold Form Printout Test |
174 |
T&D15 - First Printing Line Adjustment Test |
175 |
T&D16 - Bidirectional Adjustment Test |
178 |
T&D17 - Tear-Off Line Adjustment Test |
180 |
T&D18 - Single Sheet Feed Printout |
184 |
T&D19 - Top Cover Interlock Test |
185 |
T&D20 - NLQ Printhead Mode |
185 |
T&D21 - Paper Path Sensor Test |
186 |
T&D Error Messages and Actions |
190 |
Test and Diagnostic Information - Models 001, 002, and 003 |
197 |
How To Print the Printer Demonstration |
197 |
How To Print Firmware Part Number and Version Levels |
197 |
How to Print the Printer Configuration and the Custom Sets |
198 |
How to Print and Clear the Error Log, and Print the Usage Metrics |
198 |
How To Run the Test and Diagnostic (T&D) Programs |
201 |
T&D Descriptions |
204 |
T&D01 - Microcode Hardware Match Test |
204 |
T&D02 - Microcode Test |
204 |
T&D04 - Microcode Test |
205 |
T&D05 - Operator Panel LED and Key Test |
205 |
T&D06 - Parallel Attachment Test |
206 |
T&D08 - Microcode Test |
207 |
T&D09 - Serial Attachment Test – Model 003 with the Serial Card Installed |
207 |
T&D10 - Mechanical Option Test |
208 |
T&D11 - Pinch Roller/Sensor Tune/Ribbon Feed and Lift Motors |
208 |
T&D12 - AFTA Calibrate Test |
210 |
T&D13 - Not Used |
214 |
T&D14 - Fanfold Form Printout Test |
214 |
T&D15 - First Printing Line Adjustment Test |
215 |
T&D16 - Bidirectional Adjustment Test |
217 |
T&D17 - Tear-Off Line Adjustment Test |
218 |
T&D18 - Single Sheet Feed Printout |
221 |
T&D19 - Top Cover Interlock Test |
222 |
T&D20 - NLQ Printhead Mode (Models 001 and 003 Only) |
222 |
T&D21 - Paper Path Sensor Test |
224 |
T&D30 - Adapter Board Link Test |
227 |
T&D31 - Adapter Board CPU Test |
227 |
T&D32 - Adapter Board EPROM Test |
228 |
T&D33 - Adapter Board Dynamic RAM Test |
228 |
T&D34 - Adapter Board Static RAM Test |
228 |
T&D35 - Adapter Board Shared RAM Test |
229 |
T&D36 - Adapter Board BCP Test |
229 |
T&D37 - Adapter Board Digital Test |
229 |
T&D38 - Adapter Board Analog Test |
230 |
T&D Error Messages and Actions – Models 001, 002, and 003 |
231 |
Chapter 3. Circuit Diagrams |
240 |
Wiring Diagrams |
240 |
Printhead and Motors Wiring Diagrams |
240 |
18-Wire Printhead Wiring (Models A00, 001, and 003) |
242 |
9-Wire Printhead Wiring (Model 002) |
244 |
Carriage Motor Wiring |
246 |
Paper Feed Motor Wiring |
248 |
AFTA Motor Wiring |
250 |
Ribbon Drive Motor Wiring |
252 |
Ribbon Lift Motor Wiring |
253 |
ASF Stacker Motor Wiring |
255 |
Cable Diagrams |
258 |
Printhead Cable Wiring |
258 |
Operator Panel Cable Wiring |
259 |
Sensor Cable Assembly Wiring |
259 |
Tractor Assembly Cable Wiring |
260 |
Stacker Cable Wiring |
261 |
Attachment Connectors |
262 |
Chapter 4. Locations |
265 |
Locations and Orientations |
266 |
Logic Board Microcode Module Locations and Orientation - Model A00 |
266 |
Logic Board Microcode Module Locations and Orientation - Models 001and 002 |
268 |
Attachment Card Microcode Module Location and Orientation - Models 001and 002 |
269 |
Microcode Module Label - Model A00 |
270 |
Microcode Module Label - Models 001 and 002 |
270 |
Connector Locations - Early Model A00 |
271 |
Connector Locations - Later Model A00, and Models 001 and 002 |
272 |
Connector Locations - Model 003 |
273 |
Network Print Server Attachment Pin 18 +5 V Jumper Location and theParallel Connector |
273 |
Chapter 5. Removals and Adjustments |
275 |
Service Position |
275 |
|
275 |
Removing Covers |
275 |
Installing Covers |
278 |
Service Checks and Adjustments |
279 |
Carriage Drive Belt |
279 |
Service Check |
279 |
Adjustment |
280 |
Carriage Support Shaft |
280 |
Service Check and Adjustment |
280 |
Paper Feed Belt |
281 |
Service Check |
281 |
Adjustment |
282 |
Automatic Forms Thickness Adjustment (AFTA) |
282 |
Quick AFTA Service Check and Adjustment |
283 |
Standard AFTA Service Check and Adjustment |
285 |
First Line Printing |
294 |
Service Check |
294 |
Adjustment |
294 |
Bidirectional Printing |
294 |
Service Check |
295 |
Adjustment |
295 |
Tear-Off Line |
295 |
Service Check |
295 |
Adjustment |
295 |
Sensor Service Checks |
296 |
Paper Presence Sensor Check |
296 |
Tractor Sensor Check and Adjustment |
300 |
Paper Path Service Checks |
301 |
Main Paper Drive Check and Adjustment |
301 |
Individual Forms Paths Checks |
310 |
Automatic Sheet Feeder (ASF) Bins Service Check |
319 |
ASF Stacker Service Check |
322 |
Platen Pinch Roller Assembly Service Check |
323 |
Tractor Assembly Service Check |
325 |
Ribbon Feed and Ribbon Lift Service Check |
330 |
Printhead Drive Service Check |
333 |
Print Quality Checks |
338 |
Fanfold Forms Printout |
338 |
Manual Sheet Feed Printout |
343 |
Removals/Replacements |
346 |
Overview |
346 |
Printer Covers |
347 |
Removal |
347 |
Replacement |
352 |
Ribbon |
353 |
Removal |
353 |
Installation |
354 |
Operator Panel |
355 |
Removal |
355 |
Replacement |
355 |
Printhead |
356 |
Removal |
356 |
Replacement |
358 |
Model 003 Attachment Cards: Serial, Twinax, LAN, Coax |
359 |
Removal |
359 |
Replacement |
360 |
Model 003 – IPDS and SCS Feature Identification |
361 |
Model 003 – Serial Card Jumper Locations |
362 |
Attachment Card Guide Assembly with the Interposer Connector (Model003) |
364 |
Removal |
364 |
Replacement |
366 |
Logic Board - Model 003 |
366 |
Replacement |
369 |
Logic Board - Model A00 |
370 |
Removal |
370 |
Replacement |
376 |
EMI Filter (Model A00 Early-Level Logic Board Only) |
377 |
Removal |
377 |
Replacement |
378 |
Logic Board - Models 001 and 002 |
378 |
Removal |
378 |
Replacement |
383 |
Logic Board Component Inspection Reference |
385 |
Serial Attachment Card - Model A00 |
390 |
Removal |
390 |
Replacement |
391 |
Coax Attachment Card - Models 001, and 002 |
392 |
Removal |
392 |
Replacement |
395 |
Twinax Attachment Card - Models 001, and 002 |
396 |
Removal |
396 |
Replacement |
399 |
Power Supply |
400 |
Removal |
400 |
Replacement |
402 |
Ribbon Drive Motor |
403 |
Removal |
403 |
Replacement |
405 |
Ribbon Lift Motor |
405 |
Removal |
405 |
Installation |
407 |
Automatic Forms Thickness Adjust (AFTA) Assembly |
407 |
Removal |
407 |
Replacement |
411 |
Platen Pinch Roller Assembly |
411 |
Removal |
411 |
Replacement |
413 |
Carriage Drive Motor Assembly |
415 |
Removal |
415 |
Replacement |
420 |
Carriage Drive Belt |
420 |
Removal |
420 |
Replacement |
422 |
Paper Bail Assembly |
422 |
Removal |
422 |
Installation |
424 |
Manual Sheet Feed Tray |
425 |
Removal |
425 |
Replacement |
426 |
Upper Feed Roller Shaft Assembly |
426 |
Removal |
426 |
Replacement |
429 |
Platen Assembly |
429 |
Removal |
429 |
Replacement |
431 |
Printhead Mask |
432 |
Removal |
432 |
Installation |
434 |
Lower Feed Roller Assembly |
435 |
Removal |
435 |
Replacement |
437 |
Carriage Assembly |
437 |
Removal |
437 |
Replacement |
438 |
Carriage Support Shaft |
439 |
Removal |
439 |
Installation |
440 |
Sensor Cable Assembly |
441 |
Removal |
441 |
Replacement |
443 |
Printer Mechanical Assembly |
444 |
Removal |
444 |
Replacement |
446 |
Paper Feed Motor |
447 |
Removal |
447 |
Replacement |
448 |
Paper Feed Motor Drive Belt |
448 |
Removal |
448 |
Replacement |
451 |
Lower Plastic Shield/Support Assembly |
451 |
Before You Begin |
451 |
Removal - One-Piece Version |
452 |
Installation - Two Piece Version, after removal of the one piece version |
455 |
Removal - Two-Piece Version |
455 |
Replacement - Two-Piece Version |
456 |
Chapter 6. Parts Catalog |
457 |
How To Use This Parts Catalog |
457 |
Assemblies |
459 |
Chapter 7. Preventative Maintenance |
483 |
Appendix A. Printer Configuration |
484 |
Configuration Information — All Models |
484 |
Overview |
484 |
Model A00 Configuration Information |
485 |
Power On Configuration Menu |
485 |
Program Configuration Menu |
492 |
Models 001, 002, and 003 Configuration Information |
499 |
Unlocking and Locking Printer Configuration Menu |
499 |
How To Print the Printer Configuration and the Custom Sets |
499 |
Coax Configuration Printout - Sample Defaults |
500 |
Twinax Configuration Printout - Sample Defaults |
502 |
Changing a Value In the Printer Configuration Menu |
504 |
Coax Attachment Configuration |
506 |
Twinax Attachment Configuration |
517 |
Model 003 Parallel and Serial Configuration |
527 |
Appendix B. Supplies, Forms, Paths, & EnvironmentalConsiderations |
531 |
Overview |
531 |
Supplies |
531 |
Choosing a Forms Path for Your Needs |
531 |
Choosing a Forms Path for Special Forms |
532 |
Other Considerations for Forms |
533 |
Forms and Paper Specifications |
534 |
Forms Stacking Recommendations |
539 |
Forms Stack Input and Output Locations |
540 |
Forms Paths |
541 |
Front Push Forms Path |
541 |
Rear Push Forms Path |
542 |
Dual Push Forms Path |
543 |
Rear Pull or Push-Pull Forms Path |
544 |
Automatic Sheet Feeder Paper Path |
545 |
Forms Stacking With the 4247 Printer Stand |
545 |
Environmental Requirements |
546 |
Operating Environment |
546 |
Nonoperating Environment |
547 |
Shipping Environment |
547 |
Storage Environment |
548 |
Appendix C. Flashing the Memory of the Model 003 |
549 |
Flashing the Memory of the Model 003 |
549 |
Downloading Model 003 Microcode from the IBM First Service System IIdata base |
549 |
Downloading Model 003 Microcode from your computer into the flashmemory |
551 |
Part Number Index |
557 |