IBM 88631SU Service Guide - Page 114
IBM 88631SU - System x3850 - 8863 Manual
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UPC - 000435913135
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. System-error log message Action Power Supply X 12V Over Current Fault 1. Power supply 2. Power backplane Power Supply X 12V Over Voltage Fault 1. Power supply 2. Power backplane Power Supply X 12V Under Voltage Fault 1. Power supply 2. Power backplane Power Supply X AC Power Removed 1. Connect the ac power cord to power supply X. 2. Replace power supply X. Power Supply X Current Fault 1. Power supply 2. Power backplane Power Supply X DC Good Fault 1. If the system power present LED is lit, reduce the server to the minimum configuration (see page 104) and replace components one at a time to isolate the fault. 2. Reseat the following components: a. Power supply b. Power backplane 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. Power Supply X Removed 1. Reseat power supply X. 2. Replace power supply X. 3. Replace the power backplane. Power Supply X Temperature Fault 1. Make sure that the fan air intake areas are clear and well ventilated. 2. Make sure that all fans are installed and functioning. 3. Reseat power supply X. 4. Replace power supply X. QA Cache 1.8V Power Good Fault 1. Reseat the microprocessor tray. 2. (Trained service technician only) Reseat the microprocessors. 3. Reseat the microprocessor VRMs, if present. 4. (Trained service technician only) Replace the microprocessor tray. QA Vcc PLL Power Good Fault 1. Reseat the microprocessor tray. 2. (Trained service technician only) Reseat the microprocessors. 3. Reseat the microprocessor VRMs, if present. 4. (Trained service technician only) Replace the microprocessor tray. 98 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide
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