IBM 88631SU Service Guide - Page 47

determine

Page 47 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 01295085 ECC checking hardware test error. 1. Reseat the following components: a. (Trained service technician only) Microprocessor b. DIMM c. Microprocessor tray 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Microprocessor b. DIMM c. (Trained service technician only) Microprocessor tray 01298001 No update data for processor 1. 1. Make sure that all microprocessors have the same cache size (see "Configuration/Setup Utility menu choices" on page 149). 2. Update the BIOS code again (see "Updating the firmware" on page 147). 3. (Trained service technician only) Reseat microprocessor 1. 4. (Trained service technician only) Replace microprocessor 1. 01298002 No update data for processor 2. 1. Make sure that all microprocessors have the same cache size (see "Configuration/Setup Utility menu choices" on page 149). 2. Update the BIOS code again (see "Updating the firmware" on page 147). 3. (Trained service technician only) Reseat microprocessor 2. 4. (Trained service technician only) Replace microprocessor 2. 01298004 No update data for processor 3. 1. Make sure that all microprocessors have the same cache size (see "Configuration/Setup Utility menu choices" on page 149). 2. Update the BIOS code again (see "Updating the firmware" on page 147). 3. (Trained service technician only) Reseat microprocessor 3. 4. (Trained service technician only) Replace microprocessor 3. Chapter 2. Diagnostics 31

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188

v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8863,
7362,”
on
page
107
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
01295085
ECC
checking
hardware
test
error.
1.
Reseat
the
following
components:
a.
(Trained
service
technician
only)
Microprocessor
b.
DIMM
c.
Microprocessor
tray
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
a.
(Trained
service
technician
only)
Microprocessor
b.
DIMM
c.
(Trained
service
technician
only)
Microprocessor
tray
01298001
No
update
data
for
processor
1.
1.
Make
sure
that
all
microprocessors
have
the
same
cache
size
(see
“Configuration/Setup
Utility
menu
choices”
on
page
149).
2.
Update
the
BIOS
code
again
(see
“Updating
the
firmware”
on
page
147).
3.
(Trained
service
technician
only)
Reseat
microprocessor
1.
4.
(Trained
service
technician
only)
Replace
microprocessor
1.
01298002
No
update
data
for
processor
2.
1.
Make
sure
that
all
microprocessors
have
the
same
cache
size
(see
“Configuration/Setup
Utility
menu
choices”
on
page
149).
2.
Update
the
BIOS
code
again
(see
“Updating
the
firmware”
on
page
147).
3.
(Trained
service
technician
only)
Reseat
microprocessor
2.
4.
(Trained
service
technician
only)
Replace
microprocessor
2.
01298004
No
update
data
for
processor
3.
1.
Make
sure
that
all
microprocessors
have
the
same
cache
size
(see
“Configuration/Setup
Utility
menu
choices”
on
page
149).
2.
Update
the
BIOS
code
again
(see
“Updating
the
firmware”
on
page
147).
3.
(Trained
service
technician
only)
Reseat
microprocessor
3.
4.
(Trained
service
technician
only)
Replace
microprocessor
3.
Chapter
2.
Diagnostics
31