IBM 88631SU Service Guide - Page 29
Diagnostics
UPC - 000435913135
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Chapter 2. Diagnostics This chapter provides basic troubleshooting information to help you solve some common problems that might occur with the server. If you cannot locate and correct the problem using the information in this chapter, see Appendix A, "Getting help and technical assistance," on page 157 for more information. Diagnostic tools The following tools are available to help you diagnose and solve hardware-related problems: v POST beep codes, error messages, and error logs The power-on self-test (POST) generates beep codes and messages to indicate successful test completion or the detection of a problem. See "POST" for more information. v Problem isolation tables Use these tables to help you diagnose various symptoms. See "Problem isolation tables" on page 47. v Light path diagnostics Use the light path diagnostics to diagnose system errors quickly. See "Light path diagnostics" on page 60 for more information. v Diagnostic programs and error messages The diagnostic programs are stored in memory on the microprocessor tray. These programs are the primary method of testing the major components of the server. See "Diagnostic programs, messages, and error codes" on page 69 for more information. POST When you turn on the server, it performs a series of tests to check the operation of server components and some of the options in the server. This series of tests is called the power-on self-test, or POST. If POST finishes without detecting any problems, a single beep sounds, and the first screen of the operating system opens, or an application program starts. If POST detects a problem, more than one beep might sound, or an error message appears on the screen. See "Beep code descriptions" on page 14 and "POST error codes" on page 20 for more information. Notes: 1. If a power-on password is set, you must type the password and press Enter, when prompted, before POST will continue. 2. A single problem might cause several error messages. When this occurs, correct the cause of the first error message. The other error messages usually will not occur the next time you run the test. © Copyright IBM Corp. 2007 13