IBM 88631SU Service Guide - Page 94
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UPC - 000435913135
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 035-277-001 Adapter Local RAM test error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 147). 2. Reseat and, if necessary, replace the RAID controller. 035-278-001 Adapter NVSRAM test error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 147). 2. Reseat and, if necessary, replace the RAID controller. 035-279-001 Adapter Cache test error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 147). 2. Reseat and, if necessary, replace the RAID controller. 035-280-001 Adapter Drive test error. Replace the attached drive. 035-281-001 Adapter Drive error. Replace the attached drive. 035-282-001 Adapter Parameters set error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 147). 2. Reseat and, if necessary, replace the RAID controller. 035-283-001 Adapter Battery error. Replace the battery module on the RAID controller. 035-xxx-cnn c = ServeRAID channel number, nn = SCSI ID of failing fixed disk drive. 1. Check the BMC log or system-error log before replacing a FRU. 2. Reseat and, if necessary, replace the hard disk drive on channel C, SCSI ID nn. 035-xxx-snn nn = SCSI ID of failing fixed disk. 1. Check the BMC log or system-error log before replacing a FRU. 2. Reseat and, if necessary, replace the SCSI disk with ID nn on adapter in slot s 075-xxx-000 Failed power supply test. 1. Reseat the following components: a. Power supply b. (Trained service technician only) Power backplane 2. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. 78 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide