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Microprocessor, microprocessor

UPC - 000435913135

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5. Reconnect the external cables and power cords. Microprocessor tray and microprocessor The following sections describe how to replace the microprocessor tray and a microprocessor. The following notes describe information that you must consider when installing a microprocessor: v The voltage regulators for microprocessors 1 and 2 are integrated on the microprocessor board; the VRMs for microprocessors 3 and 4 come with the microprocessor options and must be installed on the microprocessor board. v When installing additional microprocessors, populate the microprocessor connectors in numeric order, starting with connector 2. v You can use the Configurations/Setup utility program to determine the specific type of microprocessor in the server. v A dual-core upgrade option is available to enable the server to support dual-core microprocessors. Important: The following minimum code levels must be installed for the server to support the dual-core upgrade: Basic input/output system (BIOS) code level ZUJT53A Remote Supervisor Adapter II (RSA2) firmware level ZUEP37B Baseboard management controller (BMC) code level Z2BT05D Complex programmable logic device (CPLD) firmware level HEUD18A Diagnostic program (Diags) code level ZUYT26A The server model number will change when you install this upgrade. A new label comes with the option kit for you to place over the existing label on the server. The following table lists the kit server model numbers before and after the dual-core upgrade is installed. Table 7. Model numbers before the dual-core upgrade is installed 3Rx 4RX Model numbers after the dual-core upgrade is installed ZZZ, PPP 333, QQQ Removing and installing a microprocessor Complete the following steps to remove the microprocessor tray and a microprocessor. 138 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide

Section	Page
Contents	5
Safety	9
Guidelines for trained service technicians	10
Inspecting for unsafe conditions	10
Guidelines for servicing electrical equipment	10
Safety statements	12
Chapter 1. Introduction	17
Related documentation	17
Notices and statements used in this document	18
Features and specifications	19
Server controls, LEDs, and connectors	20
Front view	20
Rear view	22
System-board layouts	24
I/O board internal connectors and jumpers	24
Memory-card connectors	25
Memory-card LEDs	25
Microprocessor-board connectors and LEDs	26
PCI-X board connectors	26
PCI-X board LEDs	27
SAS-backplane connectors	27
Chapter 2. Diagnostics	29
Diagnostic tools	29
POST	29
POST beep codes	30
Beep code descriptions	30
No-beep symptoms	34
Error logs	34
Viewing error logs from the Configuration/Setup Utility program	35
Viewing the BMC log from the diagnostic programs	36
POST error codes	36
POST and SMI error messages	50
Checkout procedure	62
About the checkout procedure	62
Performing the checkout procedure	62
(Trained service technicians only) Checkpoint codes	63
Problem isolation tables	63
CD or DVD drive problems	64
General problems	65
Hard disk drive problems	65
Intermittent problems	65
Keyboard, mouse, or pointing-device problems	66
USB keyboard, mouse, or pointing-device problems	67
Memory problems	68
Microprocessor problems	69
Monitor problems	69
Optional-device problems	72
Power problems	73
Serial port problems	74
ServerGuide problems	75
Software problems	75
Universal Serial Bus (USB) port problems	76
Video problems	76
Light path diagnostics	76
Light path diagnostic LEDs	79
Remind button	83
Power-supply LEDs	83
Diagnostic programs, messages, and error codes	85
Real-time diagnostics	86
Running the on-board diagnostic programs	86
Diagnostic text messages	87
Viewing the test log	87
Diagnostic error codes	87
Recovering from a BIOS update failure	104
System-error log messages	105
Solving SCSI problems	118
Solving power problems	118
Solving Ethernet controller problems	119
Solving undetermined problems	120
Calling IBM for service	121
Chapter 3. Parts listing, Type 8863, 7362	123
Server replaceable units	124
Alcohol wipes	126
Power cords	126
Chapter 4. Removing and replacing server components	129
Installation guidelines	129
System reliability guidelines	130
Working inside the server with the power on	130
Handling static-sensitive devices	130
Returning a device or component	131
Removing the cover and bezel	131
Tier 1 CRU information	132
Battery	132
DVD Drive	134
Hot-swap fan	134
Hot-swap power supply	136
Memory module	138
Active Memory	140
Removing and replacing a memory card	141
Installing memory modules	142
Tier 2 CRU information	148
Operator information panel assembly	148
I/O board	149
Replacing the I/O board	149
PCI-X adapter guide	150
Power-supply structure	151
SAS backplane	152
FRU information	153
Front-panel assembly	153
Microprocessor tray and microprocessor	154
Removing and installing a microprocessor	154
Thermal grease	157
PCI-X board assembly	158
PCI-X switch card assembly	159
Power backplane	160
Chapter 5. Configuration information and instructions	163
Updating the firmware	163
Configuring the server	163
Using the ServerGuide Setup and Installation CD	164
Using the Configuration/Setup Utility program	164
Starting the Configuration/Setup Utility program	164
Configuration/Setup Utility menu choices	165
Passwords	168
Installing and using the baseboard management controller utility programs	169
Using the SAS/SATA Configuration Utility program	170
Configuring the Ethernet controller	170
Using the PXE boot agent utility program	170
Using the ServeRAID configuration programs	171
Appendix A. Getting help and technical assistance	173
Before you call	173
Using the documentation	173
Getting help and information from the World Wide Web	174
Software service and support	174
Hardware service and support	174
Appendix B. Notices	175
Edition notice	175
Trademarks	176
Important notes	176
Product recycling and disposal	177
Battery return program	178
Electronic emission notices	179
Federal Communications Commission (FCC) statement	179
Industry Canada Class A emission compliance statement	179
Australia and New Zealand Class A statement	179
United Kingdom telecommunications safety requirement	179
European Union EMC Directive conformance statement	179
Taiwanese Class A warning statement	180
Chinese Class A warning statement	180
Japanese Voluntary Control Council for Interference (VCCI) statement	180

Match case Limit results 1 per page

Reconnect

the

external

cables

and

power

cords.

Microprocessor

tray

and

microprocessor

The

following

sections

describe

how

replace

the

microprocessor

tray

and

microprocessor.

The

following

notes

describe

information

that

you

must

consider

when

installing

microprocessor:

The

voltage

regulators

for

microprocessors

and

are

integrated

the

microprocessor

board;

the

VRMs

for

microprocessors

and

come

with

the

microprocessor

options

and

must

installed

the

microprocessor

board.

When

installing

additional

microprocessors,

populate

the

microprocessor

connectors

numeric

order,

starting

with

connector

You

can

use

the

Configurations/Setup

utility

program

determine

the

specific

type

microprocessor

the

server.

dual-core

upgrade

option

available

enable

the

server

support

dual-core

microprocessors.

Important:

The

following

minimum

code

levels

must

installed

for

the

server

support

the

dual-core

upgrade:

Basic

input/output

system

(BIOS)

code

level

ZUJT53A

Remote

Supervisor

Adapter

(RSA2)

firmware

level

ZUEP37B

Baseboard

management

controller

(BMC)

code

level

Z2BT05D

Complex

programmable

logic

device

(CPLD)

firmware

level

HEUD18A

Diagnostic

program

(Diags)

code

level

ZUYT26A

The

server

model

number

will

change

when

you

install

this

upgrade.

new

label

comes

with

the

option

kit

for

you

place

over

the

existing

label

the

server.

The

following

table

lists

the

kit

server

model

numbers

before

and

after

the

dual-core

upgrade

installed.

Table

Model

numbers

before

the

dual-core

upgrade

installed

Model

numbers

after

the

dual-core

upgrade

installed

3Rx

ZZZ,

PPP

4RX

333,

QQQ

Removing

and

installing

microprocessor

Complete

the

following

steps

remove

the

microprocessor

tray

and

microprocessor.

138

IBM

System

x3850

Type

8863,

7362:

Problem

Determination

and

Service

Guide