IBM 88631SU Service Guide - Page 90
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 020-xxx-005 Failed hot-swap slot 5 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 020-xxx-006 Failed hot-swap slot 6 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 030-265-001 Communication Error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 147). 2. Update the BIOS code (see "Updating the firmware" on page 147). 3. Reseat the I/O board. 4. Replace the I/O board. 030-266-001 Eight SAS/SATA Channel Error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 147). 2. Update the BIOS code (see "Updating the firmware" on page 147). 3. Reseat the I/O board. 4. Replace the I/O board. 030-267-001 Central Management Seq error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 147). 2. Update the BIOS code (see "Updating the firmware" on page 147). 3. Reseat the I/O board. 4. Replace the I/O board. 030-268-001 Link m Cntrl 0 Sequencer error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 147). 2. Update the BIOS code (see "Updating the firmware" on page 147). 3. Reseat the I/O board. 4. Replace the I/O board. 74 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide